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Big Jon's Used Appliances

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Business Details

7

years

in Business

Quality is everything
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
You can save hundreds of dollars by buying Scratch and Dent Appliances, many with brand new parts on them.
Services/Products:
Used Washers - Used Dryers - Used Stoves - Used Freezers - Commercial - Wholesale Used Appliances - Appliance Repair - Appliance Removal
Brands:
All major brands
Payment method:
master card, visa, check, debit, discover
Location:
We buy and sell used appliances including refrigerators, stoves, refrigerators, freezers, washers, and dryers. All appliance come with a warranty. We deliver and cater to property managers and landlords as well as the public.
Neighborhood:
Near Westside
Associations:
Indianapolis Chamber of Commerce
Categories:
Major Appliance Refinishing & Repair, Major Appliances, Used Major Appliances, Small Appliances, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
Other Information:

Parking: Lot, Private

Bike Parking: No

Price Range : Average

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Reviews

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Posted: 8/8/2014

Overall

We had an excellent experience with Big Johns. We bought a washer and dryer back in the summer of 2013. The washer had a few problems, but it had a 90 day warranty and they came out each time to take care of it, no questions asked. A year later, we had an issue with a small and inexpensive wire needing replaced. My dad was going to fix it, but he had a difficult time finding the exact part, even after looking online. He went into big johns and, since we were customers in the system, they handed him the part right there. We are so thankful for their amazing customer service. We will definitely be back for our next appliance purchase!

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Posted: 10/10/2013

Overall

If I could give a lower rating than 1 star, I would. Terrible customer service & unaccommodating

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Posted: 7/27/2013

Overall

We just purchased a duplex and needed appliances for both units. Big Jon's had a great selection of older & newer models. We bought a gas range, 2 refrigerators, 2 washers and 2 dryers. Because we purchased so many items they gave us a hefty discount and free delivery! The pricing was very reasonable and we saved a ton of money. These guys aim to please and are very friendly. I'll never shop for appliances anywhere else, ever again!

Helpful?Flag
Updated: 7/27/2013
Overall

These guys are beyond helpful and aren't just there to make a buck. They are here to make a customer happy. We told them our issue with our refrigerator was a start relay being bad (which the manufacturer told us they no longer made the part we needed). These guys gave us the pieces to fix our refrigerator for no charge and explained to my husband how to put the pieces in. We went home with fingers crossed and my husband put the pieces in with yet another phone call to the guys for a little more help. Low and behold the refrigerator kicked on and it is running again! As if that wasn't enough, they called 30 minutes later to check and make sure it was working properly. A class act business!

Helpful?(1)Flag
Updated: 7/27/2013
Overall
We have several rental propert...

We have several rental properties and since trying Big Jon's the first time, we have always gone back for more good deals. We have purchased two refrigerators, two stoves and a washer over a period of two years, and they are all still going strong. They were delivered promptly, worked perfectly, and the 30-day warranty was plenty to see if they were going to work or not. We also applaud them for the greenness of fixing up appliances for re-use! We'll be back!

Helpful?(1)Flag
Updated: 7/27/2013
Overall
I bought a fairly new washer f...

I bought a fairly new washer from these guys and was given a 30 day warranty. 32 days after I bought the washer it broke down. Upon calling Big John's back, they agreed to pay for a service technician to fix my washer, but we had to pay for the parts. Apparently the washer had a bad lid switch. Fine. Exactly two weeks after the technician left my house the washer went down again! Lid switch again.... I feel like I was completely taken advantage of and would NEVER recommend these guys to anyone. I think I could find a million other things to do with the $275 I wasted there, but giving them another penny of my hard earned money would not be it.

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Updated: 7/27/2013
Overall
The only shop we liked

I bought a freezer from these guys and it has been perfect. I got a good deal because there were a few scratches on it, but it has been working great. They even met me half way on the delivery to save me moneyI drove around to other appliance shops, but this is the only one I felt comfortable getting out of my car. It is in speedway so the 'neighborhood' elements are alot better than the other places we went to. If you're looking for a good appliance in a nice atmosphere, these are your guys. I will use them again. If you go in....say hi to the little baby!

Helpful?(1)Flag
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Big Jon's Used Appliances

3635 W 16th StIndianapolisIN 46222

(317) 653-3671

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Big Jon's Used Appliances

3635 W 16th StIndianapolisIN 46222

(317) 653-3671

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