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B R Nails

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Neighborhood:
Broad Ripple
Category:
Nail Salons

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02/17/2012
I was scammed

I went to BR Nails for tips and a gel overlay. I was charged $40 for this service. I should have done my homework so that I would have realized I was being scammed. They proceeded to pu *gel powder* nails on me which air died and then put a topcoat on which they cured. This seemed wrong to me. After coming home I googled more about gels. They never, ever, come in a powder. They can not air dry. I got traditiona... view more

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03/09/2011
I Am A Reg.

I've been a client for nearly 10 years. I come in about every 2-3 weeks for a pedicure and fill, or new set as needed. There have definitely been positive changes since the new management took over! Tony is the current tech I prefer for new sets or fills; he is sociable without being annoying and speedy without messing up or hurting you. I have never had any problems with a fill/set he has done, but have had so... view more

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12/18/2010
Not very good

The nails are good, the service is horrible. I hated the fact that there were so many people there and I had to wait forever!!! It was crazy. Finally once I did get chosen to get my nails done, I defiantly felt pampered. I didn't like the fact that they spoke a different language in front of me and it just made me feel like I had to be self conscience.

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11/12/2009
poor service

I have been to this establisment several times and NOT ONCE did I ever leave happy. They have bipassed me for a person who comes in after - this has happened a couple times. Then I had to sit and wait extra long periods of times even to get one nail fixed and it took 40 minutes because the girl wanted to keep going to do something else. There are a few who are just rude. If I at least got good product it might m... view more

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02/02/2009
GREAT CUSTOMER SERVICE

I was told by a couple of friends that this place had the best customer service you can find. I wasn't very sure from past experience, but from start to finish I felt as though it was only five minutes. Starting from the moment I entered, even thought they were busy, someone came and greeted me. \r Pros \r 1) Great service, I would have to say this is the best service I've had anywhere.\r 2) My nails looked Great.... view more

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07/20/2008
unprofessional

My nails turned out okay (not great, just okay), but I was mostly disturbed by the service. Although you sign in and are called in order, I was inexplicably passed over for the woman who came after me, meaning I had to wait another 20 minutes for service. I did note that not all the techs do all the same service, but this woman and I were getting the exact same service done, so there was no reasonable explanation f... view more

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06/02/2008
Good job...if you pick/get the right technician...

I started going to BR Nails after receiving bad customer service at OP Nails in Nora. The establishment is clean and relaxing. It is a very relaxing atmosphere with nice sized televisions and plenty of magazines. Every time I go there, I haven't waited more than 5-10 minutes. I highly recommend Tru as your pedicure technician (I am sure she does good manis too but I have only utilized her for pedis). She is young, fr... view more

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B R Nails

1062 Broad Ripple AveIndianapolisIN 46220

(317) 259-9099

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B R Nails

1062 Broad Ripple AveIndianapolisIN 46220

(317) 259-9099

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