Andy Mohr Truck Center

Best Dealership I have done Business with in my 40 years in trucking. Great people stand behind all there work 100%.

(WARNING) Do not go to this shop for any Kind of service or repairs. They will not make any thing right after they take your money. (this is Andy Mohr Truck Centers "Customers Satisfaction Card" If you're not completely satisfied with your service, we want to make it right. Please see or contact Bob Schaseffer, Service Manager or call 317-241-6811 Ext. 1392) This number has been disconnected. Overall Rating (-0000) A star to post is needed, but my rating is - 100 stars. Never go their.

STAY AWAY FROM THIS PLACE ! I unfortunately took my 2009 F-650 truck to this awful place and instructed them to only do repairs if they were covered under warranty. After telling me all repairs would be covered and having my truck for nearly 1 month they called me and told me the truck was fixed. I was told that I had a bill for over $800 in labor that was not covered under warranty. I was unhappy to say the least and argued that they should have called before a bill accrued. I paid the bill and got in my truck; that was supposed to be fixed; only to find that the batteries were completely dead. They came out and jump started the truck, and I noticed it had a big deep scratch in the right fender that was not there before. I pointed it out to the shop manager. I also noticed it was running poorly and did not sound the same as usual. The shop manger told me to take it for a drive and see if it gets better . It did not! In fact it barely made it back to the shop . I left it and told them they needed to fix this problem. The next day I was told that now my truck had a new problem. I was given a bill for another $150 for diagnosing and was told that labor would be $800 or more. I told them to park my truck outside and I picked it up. I took my truck home and fixed the problem myself in about an hour and a half with no parts needed. I then contacted them about the damage gave them 2 estimates from my local body shops one for $600 one for $900. I was told I needed an estimate through their preferred body shop in Indy. I did this trying to cooperate. Then they tried force me to use their preferred shop, by threatening not pay for anything. After some time of arguing and seeing different management, I finally got a check to pay the shop I wanted to do the repair. My opinion is these people are very unprofessional and will try everything they can to get as much money for as little work possible on their end. Also other dealerships have refused to work on my truck once they find out that this place has had their hands on it. I will not be going back and hope this helps anyone else that may think of using Andy Mohr Truck Center.

I took my F-350 into this place to have an alignment done, and since it was there anyway, I told them to go ahead and change the fuel filters and oil, knowing that it was going to cost more than a typical shop. After having the truck for 10 hours, the only thing done was an oil change and fuel filters. No one bothered to call me after I specifically told them I needed the truck I done same day because it is my daily vehicle. Basically, they ignored my requests and did the work that they knew they could make the most money on instead of the work that brought me in the door. I will NEVER go back there again!!!