Ordered a b-day sign for hubs 65th. Sign was to be placed evening prior as is standard. Sign not here at 9am on due date, messaged Darcy stating no sign delivered and would appreciate a refund. Within 20 minutes someone arrived to install sign, however now surprise is blown as my hubs and I watched her install it. I messaged the office to let them know the sign was now there, but late. I have yet to receive any kind of acknowledgement of the message, about the late sign, and no explanation or apology of why they were not on time. Total lack of professionalism. Take your business elsewhere.