21st Century Dental
986 N Mitthoeffer Rd, Indianapolis, IN 46229
Fax: (317) 899-3141
Insurance: Delta Dental PPO, Delta Dental Premier
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This office and staff are amazing! Dr. Pierce is always so kind and respectful, and my hygienist is incredibly thorough and gentle. I know I'm not the easiest patient, so I really appreciate that! I finally saved up enough to put veneers on a couple misshaped front teeth I've always been insecure about, and I'm so pleased with the results. I only regret not doing it sooner. Highly recommend this office!!
I went to 21st Century because I had a toothache last month. Not only did they get me out of pain that day, but they were so gentle and patient with me. I've gone back for a cleaning and to fix a chip in my tooth and I have had nothing but great experiences! I'm so happy with my smile now!
Don't go there. I am a patient on Medicair and Medicaid, My only income comes from disability. I went in for a routine cleaning that my insurance would have paid for. They convinced me I needed a special cleaning that insurance did not cover. I tried to tell them at that time that I could not afford what insurance would not pay. The girl at the desk talked me into agreeing to a payment plan because the amount I had to pay was only going to be $64.00. When I went back for the service, I paid $20.00 at that time. Which means my balance should have only been $44.00. This was in October, I wasn't able to pay the remainder yet because of the extra cost of the holidays. I had talked to a lady about 2 weeks ago because I had another appointment for the same service and didn't want to come back until I could pay the remaining balance. I told her I would be in when I got my February check and pay some on the bill. I just got a bill from a collection agency for the amount of $360,44. I don't know where this amount came from, but if this issue isn't resolved soon, I will be making a complaint with the BBB. Why would an office like this one want to take advantage of poor people on disability? And to be honest, I don't even believe that I needed the extra work that was not covered. I think they were just jacking up the bill to get more money. I had planned to return to this office to complete my service, even though I wasn't fully convinced I needed all they said I did. I will probably never go back there again. I was treated rudely by the Hygienist and now by the front desk person. By the way, I was a dental assistant and graduated from Professional Careers Institute and also have a sister who is an assistant so I'm not ignorant to dentistry.......