After not having a Dr for 20 years, I had my first appointment with my new Primary Care Physician - Dr. K. Klotz at the 38th St. Center. I took too long selecting a physician, so my insurance assigned me to him. I was planning on choosing a female doctor but not wanting to waste time, I decided to give him a chance and I am so glad I did! Scheduling was a bit of a bear, had to wait several weeks before I could get in, but they said that was because I am a new patient and scheduling shouldn't be so limited once I am an established patient. The Facility is fairly new. It appears well maintained, fresh and welcoming. Free Parking that is somewhat inconvenient - not enough handicapped spaces and even those are a good distance from the door. For those of us who are mobility challenged, the walk to and from the car is excruciatingly difficult. The Health Center is a well oiled machine - organized, convenient, and efficient.. Every single staff member that I encountered was friendly, polite and knowledgeable This being the initial appointment, it was a lengthy process. Dr. Klotz was wonderful. He spent considerable time discussing my concerns. I felt that despite all the patients in the building, in that moment I had his full attention and he actually listened. He was kind, and respectful yet honest and straightforward. All of my questions were answered in terms that I could understand. As far as first appointments goes, the good Dr. knocked it out of the park! I have spent a long time suffering and today, just by taking his time with me, he gave me with a long forgotten tingle of hope, a flicker of light at the end of this long dark tunnel of pain. I look forward to continuing down this path, to improvement and recovery, with him guiding the way! (you have no idea how happy I am right now! lol) An added benefit to this facility is the convenience of having so many different services at the same location - made me think of a Health Care Mall. I accomplished intake, Dr's visit, flu shot, blood labs, X-rays, and Pharmacy without having to leave the building. It can make for a long day at the doctors office but it more than makes up for it by saving me gas money and drive time! These are all the little details that I was trying to find while searching for a Dr. Sorry it is such a long read but I wanted to make sure it was all in there for the next person scouring the web for a new Physician. Stay Healthy!
7411 N. Keystone AveIndianapolis, IN 46240
From Business: Doctors Express provides high-quality, urgent care at a low cost! When you come to Doctors Express youll be seen by a physician every time. Our professional staff o…
Showing1-25 of 25results
I was 21 when I carried a large box into the back seat of my car. On and off for the past 20 years, I’ve dealt with lower back pain. When I was younger, the pain would come and go away with rest. However, for the past 5 years, the frequency of aggravating my lower back has increased. It seems the most trivial bending over can cause days of painful spasms. A cocktail of anti-inflammatory, muscle relaxant, and pain killer usually does the trick, but I’m also loopy for about 5 days. I finally thought I’d give acupuncture a try. Recently, I met Harry and learned that he is a Chiropractic Doctor and acupuncturist. Harry was very thorough in his diagnostic examination. I felt that he was skillful and experienced, and he explained his findings with detail. It was very comfortable interacting with Harry as he was locating scar tissue. Harry’s expertise in both chiropractic and acupuncture is a perfect combination. He was deliberate with his hands as he walked me through what he was doing, while continually checking for understanding. I saw Harry twice a week receiving a combination of acupuncture and adjustments. In a short 3 weeks, he had addressed the scar tissue that was causing my lower back muscles to spasm. The scar tissues that was extremely tender during my initial visit were now painless. My full range of motion is back, and I am on my way to strengthening my core to continue long term prevention of re-injury. I have confidence in my daily activities and don’t feel the need to take it easy on the tennis court. Before, I was being careful all the time, but now, I feel normal again. Most importantly, my back pain issue was treated without any painkillers or other drugs that kept me from functioning in my daily life. Seldom do I write testimonials, but I feel so strongly that Harry can help many more people with similar back conditions. He gets to the root of the problem whereas drugs give temporary relief of the symptoms. Harry has practiced for years, and his combination treatment of both chiropractic care and acupuncture really do work. JJ
is what I was told after having left 3 messages last week and I walked in on Friday to the Dental Dept. to find a young lady just sitting there chatting with patients. I asked for an appointment and She REFUSED to make one stating,"Appointments are only made on Monday and that's the only day I answer the phone". Well OK I left called Monday NO ANSWER, left a message, no call back. So I called the main number and choose the Executive Assistants extention, and complaned. She was appalled at how I had been treated. She was taking my complaint to her boss and would call me back. My treatment last year was very pleasant and everyone was just as sweet as could be. But this sour apple isn't going to cut the mustard with me, it's to bad that one person can ruin everyones day. They are a service provider and they are there to serve and I'm not going to take that kind of treatment from a staff member.. I know that this is not the kind of impression that they want to leave on the public. Everyone there in 2009 were super people and would go the extra mile for the patient and I feel that this young lady just don't have what it takes to run a office or be a secertary. Needs more training or a different job. I trust the executive assistant will get this taken care of. If you don't file a complant they don't know there's a problem. This is the first problem I've had after one year experience with them.