The beds we bought from there are great. I had a problem with one of the managers there that made me question their customer service. We had bought beds 7 months ago and there was some problems with the deliveries and that all got straighten out. My mom and I came back after 7 months to discuss their promotion and other things that we kinda misunderstood. The regional manager was there (he was bald and wore glasses) I didn't catch his name, but he was very rude to us when we were discussing our issues. But the other customer that was buying merchandise he was extremely nice. To me that is not good customer service and it is really making me think of the next bed purchase. The beds are great just watch out when you have questions about other issues cause some need a refresher course in customer service.
Friendly sale associates, listened to what I was interested in looking to buy and then accurately and quickly responded to my request. When my order arrived from the factory he helped me load it into my vehicle with a smile. He also said if I had any concerns or problems bring the item back covered underthe factory warranty terms. I was happy to be given and treated so honestly and respectful. I have returned and purchased several items and have recommended many people shop there. All my friends have and every one is highly satisfied.
I have been shopping at L. Fish for several years now and I am very impressed with the service, furniture quality, and affordable prices. They have great selection and I can always find exactly what I am looking for! The furniture I have purchased from them was affordable and still looks great years later. Also, the staff is very friendly and knowledgeable about their products and I would recommend everyone to shop at L.Fish!