is what I was told after having left 3 messages last week and I walked in on Friday to the Dental Dept. to find a young lady just sitting there chatting with patients. I asked for an appointment and She REFUSED to make one stating,"Appointments are only made on Monday and that's the only day I answer the phone". Well OK I left called Monday NO ANSWER, left a message, no call back. So I called the main number and choose the Executive Assistants extention, and complaned. She was appalled at how I had been treated. She was taking my complaint to her boss and would call me back. My treatment last year was very pleasant and everyone was just as sweet as could be. But this sour apple isn't going to cut the mustard with me, it's to bad that one person can ruin everyones day. They are a service provider and they are there to serve and I'm not going to take that kind of treatment from a staff member.. I know that this is not the kind of impression that they want to leave on the public. Everyone there in 2009 were super people and would go the extra mile for the patient and I feel that this young lady just don't have what it takes to run a office or be a secertary. Needs more training or a different job. I trust the executive assistant will get this taken care of. If you don't file a complant they don't know there's a problem. This is the first problem I've had after one year experience with them.
2010 N Capitol AveIndianapolis, IN 46202
From Business: North Capitol Nursing & Rehabilitation is a part of American Senior Communities, proud to serve fellow Hoosiers for over a decade! Caring people make the difference…
40 S Alabama StIndianapolis, IN 46204
I have been a patient at Adult and Child for 7 years and for the first 6 years I received excellent care.. The doctor and my therapist saved my life. I got to see my therapist whenever I needed her.. My Doctor decided to leave Adult and Child because they cut the amount of time that he could spend with patients and he didn't just want to be a pill pusher. My therapist left for the same reason. Although I'm so sad that they left, I understand why they did. The new doctor spends about 10 minutes with a patient. If you try to talk to him about how you feels or your concerns he doesn't have the time to listen. Additionally he has read patient profiles and history to properly treat them. He lowered a medicine that I had been taking for 6 years, discontinued one medicine, then offered me three more scripts to replace the anxiety medicine that I was taking. Twice he offered a medicine that I'm allergic to. They don't have a therapist for me either.
I've been a long time plasma donor at CSL. I heard of this place from a friend. I was shocked by the difference. The staff is very professional and extremely friendly. I am usually in and out in an hour. Much better than CSL where I waited for hours to donate and the staff is rude. Oh and they schedule appointments.