I went into Furniture for Less with low expectations. Initially I was annoyed by the salesman reclining on a couch on his cell phone, completely oblivious to my presence. Next, I was surprised by a dining set that I actually really liked, followed by a different salesman offering a great price on the set. He also promised delivery two days after my purchase, so I was stoked. Then I got home and saw the reviews about the delivery problems and got very nervous. I called FFL the next day, double and triple confirming the delivery, just in case. They promised that my set was in stock at the warehouse and would be delivered the next day. According to everyone's word, my set was delivered exactly on time and in near-perfect condition. The delivery and set-up guys were great, and I love my set. The only hang-up is that the set was missing two nuts that screw the legs to the base of the table. I'm supposed to call and have the company send them over to be installed. Overall, VERY satisfied with my purchase.
1103 E 52nd StIndianapolis, IN 46205
From Business: Established in 1973 by Phillip Bennett Solomon, Solomon/Jones Antiques is Indianapolis' oldest and finest antiques tradition. In over 6000 sq. gracious vignettes sh…
5330 E Southport RdIndianapolis, IN 46237
From Business: Headquartered in Monroe, Mich., La-Z-Boy has been one of the world's leading residential furniture producers for 85 years. The company manufactures a full line of c…
My husband and I bought the most comfortable sofa we've ever owned at the Urban Styles store in Castleton, IN. We were having a LOT of trouble trying to get our color scheme worked out. We had the colors picked out for the room but we couldn't find any interesting styles that weren't the same old browns and blacks that everybody in the state has. We worked with a salesman named Jimi who spent almost 2 hours with us. I know he showed us a hundred different sofas (many were in really vivid colors), it just really made it easier to find that perfect one for our room. I had no idea that anybody had that many sofas to show. I'm not sure whether the other stores we went to didn't have many or they just didn't want to take the time to show them to us. Either way, thanks to Jimi (our new furniture guy) and the Urban Styles store. I know we'll go back there and really hope a lot of people give them a try. It is a "really" cool store. The service was great. Claudia Penn firstname.lastname@example.org
I think everyone needs to hear this. I bought a new dining room suite for my daughter's wedding present. Time didn't seem to be too much of an issue when we ordered it because the wedding wasn't going to happen until 2 weeks later. An illness in the groom's family caused the wedding to be moved ahead a week, which left me without my daughter's gift. I talked to Mike, the store manager, and explained my dilemna and I just knew nothing could be done because the order was not going to get there any sooner. Mike spent the next 2 hours on the phone and with internet contacts and found my set at a store in Seymour, IN. He sent their company truck an hour and a half south to purchase the dining set for us so we'd have it in time for the wedding. I've never seen a company go so far to make a customer happy. And, believe me, we're happy. The Urban Styles store in Castleton, IN is where I'll recommend ALL of my friends and associates do their furniture shopping. Thanks so much, guys. Incredible.