The staff here is very knowledgeable and can help you with most of your problems or concerns. I cross checked prices on the internet and they are very competetive with any other retailer out there. It is true you can find cheaper birds from a breeder, that is if you know how to hand feed them for the next several months. I would pay the extra money for a weaned baby with a health gurantee and even a free vet visit on most of their birds. Definitely the best prices on grooming birds you will find anywhere. They support the local breeders here by buying birds and also buy from some very reputable breeders in the south. Absoloutely no bird brokers involved, much better than the chain stores. I have many birds, most from bird fever, and their birds are taken care of better than anywhere else I have been. Definitely the best around.