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Helpful Reviews 
Shadeland Auto Supply & Service
patsxj6 rated
SHADELAND AUTO IS A GREAT BUSI...

SHADELAND AUTO IS A GREAT BUSINESS. I WAS DRIVING FROM MEMPHIS TENNESSEE TO INDIANAPOPLIS TO VISIT MY COUSIN, MY 1996 BMW WAS STARTED RUNNING BAD DURING MY DRIVE UP, TO MAKE A LONG STORY SHORT MY CHECK ENGINE LIGHT WAS ON, AND MY MOTOR WAS MISSING. I HAD A FUEL FILTER THAT NEEDED INSTALLING, EVERY SHOP THAT I CALLED IN THE AREA SAID THAT THEY WERE TOO BUSY, OR THEY DIDN'T INSTALL CUSTOMER PROVIDED PARTS. I CALLED MY COUSIN DENISE THAT LIVES IN INDY, SO SHE GAVE SHADELAND AUTO AN EXCELLENT RECOMMENDATION. I CALLED SHADELAND AND EXPLAINED MY PROBLEM, THEY INSTRUCTED ME TO COME RIGHT ON, SO WE DROVE THERE AND ASKED THEM TO INSTALL MY PROVIDED FUEL FILTER. THE GUYS AT THE FRONT COUNTER WERE EAGER TO HELP ME, THEY QUOTED ME $80.00 AND PULLED IT RIGHT IN, AFTER THE INSTALLATION, THEY TOOK THE INITIATIVE AND PLUGGED UP THEIR CODE SCANNER BECAUSE MY CHECK ENGINE LIGHT WAS ON. THEY REPORTED TO ME THAT THE RANDOM CODE MISFIRE LEADS TO THE # 4 FUEL INJECTOR. I EXPLAINED TO THEM PARTS FOR MY 1996 BMW ARE MOSTLY HARD TO FIND ... I WAS DRIVING FROM MEMPHIS TENNESSEE TO INDIANAPOPLIS TO VISIT MY COUSIN, MY 1996 BMW WAS STARTED RUNNING BAD DURING MY DRIVE UP, TO MAKE A LONG STORY SHORT MY CHECK ENGINE LIGHT WAS ON, AND MY MOTOR WAS MISSING. I HAD A FUEL FILTER THAT NEEDED INSTALLING, EVERY SHOP THAT I CALLED IN THE AREA SAID THAT THEY WERE TOO BUSY, OR THEY DIDN'T INSTALL CUSTOMER PROVIDED PARTS. I CALLED MY COUSIN DENISE THAT LIVES IN INDY, SO SHE GAVE SHADELAND AUTO AN EXCELLENT RECOMMENDATION. I CALLED SHADELAND AND EXPLAINED MY PROBLEM, THEY INSTRUCTED ME TO COME RIGHT ON, SO WE DROVE THERE AND ASKED THEM TO INSTALL MY PROVIDED FUEL FILTER. THE GUYS AT THE FRONT COUNTER WERE EAGER TO HELP ME, THEY QUOTED ME $80.00 AND PULLED IT RIGHT IN, AFTER THE INSTALLATION, THEY TOOK THE INITIATIVE AND PLUGGED UP THEIR CODE SCANNER BECAUSE MY CHECK ENGINE LIGHT WAS ON. THEY REPORTED TO ME THAT THE RANDOM CODE MISFIRE LEADS TO THE # 4 FUEL INJECTOR. I EXPLAINED TO THEM PARTS FOR MY 1996 BMW ARE MOSTLY HARD TO FIND PARTS, ANYWAY THEY LOOK UP THE INJECTOR AND SAID THAT THEY CAN GET IT IN ONE HOUR, I TOLD THEM THAT I'M HEADED BACK TO MEMPHIS, THEY LOOKED UNDER MY HOOD AN IDENTIFIED THE PROBLEM, MY #4 FUEL INJECTOR WAS UNPLUGGED. THEY PLUGGED IT BACK IN, AND TURNED OFF THE CHECK ENGINE LIGHT ABSOLUTELY FREE. MY 96 BMW WAS RUNNING SO SMOOTH WHEN I LEFT, THANKS TO SHADELAND AUTO IN INDIANAPOLIS, THE DRIVE BACK TO MEMPHIS WAS GREAT. I CAN NOW CONFRONT THE SHOP BACK IN THE MEMPHIS TENNESSEE AREA THAT REMOVED MY INTAKE- MANIFOLD, AND REPLACED THE VALVE COVER GASKET ON MY BMW PRIOR TO MY DRIVE UP. THANKS SHADELAND AUTO, YOU HAVE MY RESPECT.

RPM Performance
Eric H. rated

It took me awhile to write this review because I was laughing to hard at Brickman and HotRod07's reviews. First off, a guy falling asleep with the accelerator floored while on the Dyno is hilarious. I'm not even sure that's possible unless he has Narcolepsy. And the sandwich on the intake, Really? LMAO. The other seems to be a disgruntled ex employee, that I bet didn't have the Testicular Fortitude to express his anger to management and instead became a Keyboard Warrior. I have had two vehicles in for work at RPM. The first was a GMC Sierra that had the usual Rocker Panel and Cab Corner rust. I must say the Body Shop did an excellent job on the repairs. They even went the extra mile and put the rock guard on the Rockers before paint. It looked as good, if not better, than factory. The second visit was for an exhaust upgrade on my Muscle Car. I went with Flowmasters that Bob ordered for me. He called me as soon as they came in and had me come in the next day. I literally only waited about an hour and a half and it was finished. Bob took me back to the shop and had me look at the work while the car was still on the lift. The welds on the mufflers were great and no exhaust leaks. I also looked at some other projects that were in the shop and I must say that the workmanship was great. I've seen a lot of cars they have put out and the finished product was top notch. Bob went out of his way to make my visit a positive one. I highly recommend RPM Performance and will be a repeat customer.

AutoZone
Marc L. rated
Now That's GREAT CUSTOMER SERVICE!

Great customer service ( younger to mid age black woman ) @ the Keystone & 54th st. Location in Indianapolis,IN. 46220 district . Great Attitude, patience, great advice, very pleasant !:) told me they can test my old starter to make sure if its faulty & if so, what part of it is the problem. She took the time to let me know I will receive $$ back when I return the old starters Core. I will definitely go to that Particular company, &, that particular Location. lastly I Hope Ms. Diana Gannaway is working tomorrow, when I go to pick it up! Now that's GREAT Customer Service! " If its possible to tell someone is about their company, and not just pricing a product, but explaining in detail all the rewards & Benefits of choosing AutoZone to take care of not only my automotive needs but my Individual needs and then some. If I could give a higher rating I would have, ALL BASED on Ms. Diana! Please give that woman some recognition! Thanks for making my day and pocket book both HAPPY! Sincerely ... Marc A. Lewis marclewis1976@yahoo.com Please E mail me & let me know Autozone Value's Ms. Diania Gannaway, Like I Do. :) Thanks again.

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