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Twin Transmission did an awesome job on my transmission. I now know why they are called the best in the business in Charlotte. They do spectacular work, the car was finished on schedule (actually a few hours ahead of schedule) and they had an excellent warranty to go with their price. While other shops said only a 6 month or 1 year, they had a full 3 years or unlimited miles..which I can appreciate. Thanks so much Twin! I will be calling my friend Tom in.
A++ review for twin transmission repair! These guys are the best. We have been going here since 2008 and will never trust anyone else with our vehicles!
Very happy with the work these guys did on my transmission. The job was done quicker than expected, the servicemen were very friendly, and I will be recommending their services to others!!
When my transmission needed a rebuild, needless to say I was not happy. I got three different estimates. One was from Aamco, the other was Mr Transmission and the third was from Twin. Out of all the places I called, Twin was the only one that was kind enough to explain to me the details of the work that would be done in the transmission rebuild process. He even invited me down to the shop to show me a current rebuild in progress. His price was not the cheapest, but the warranty was the longest, which I did appreciate. I had Twin do the work, they even let me use a $200 off coupon that I had found online. The job was done in 4 days. They called me continually as the repair was done to give me status updates, and they also put me in a rental car so I would not be without a vehicle. It has been two months since the work was done and I wanted to come online and put the spotlight on Twin Transmissions. They did an excellent job and I know I would not have had the same service anywhere else. Paul was very informative and I will be referring friends and family their way for sure.
Twin saved our vacation!! Our transmission failed on us while we were driving down 74 (a very scary thing!!). Our vacation was due to start that weekend so we were worried we may have to cancel plans. Paul talked with us and was able to get the work scheduled and done by Friday afternoon. They really went the extra mile to make another happy customer!! Thank you!!
Very happy with Twin Automotive. We will be coming back and referring any friends or family their way. Thank you.
I am very happy with their work. They are very responsive. They are very timely. They are very knowledgeable. Their price is very fair. They are excellent. After they finished with mine I took my wife's car for the 50000 mile check up. I would continue to use them in the future.
Thank you so much for fixing the transmission on our acura TL. We will be telling all of our friends and referring others your way. Thank you.
We've been going to twin automotive since we first found them in 2007. More than several times we have asked them for advice and help with our two cars, and they have always been very helpful and more importantly honest. They are not like other shops that will ask you to pay for repairs you may not need. They are very good with the work they do and we would refer them to all friends and family.
I first dealt with Twin Automotive & Transmission Repair a few years ago when my daughter had an issue with her Ford Explorer. I had a great experience then, so when my transmission failed in my Honda, I knew exactly where to go. My experience with Twin reinforced that I had made the right decision. Thanks to you and all of the team for a great example of meeting and exceeding customer expectations.
Twin Transmission has always done an excellent job on my car. From first needing simple services like oil changes and transmission flushes all the way up to bigger repairs, clutches and transmissions, they have always done a great job. I would highly recommend them to others.
Twin Transmission had to fix what another shop could not. I had brought my broken transmission / car over to Mr Transmission on Independence but they (after 3 times) could not seem to fix the transmission problem. it cost me over $1200 just to get the car out of their shop, although they did not solve my problem. Twin was able to tow my car in for free and was able to fix the transmission (properly) in just 3 days. I would never recommend anyone to Mr Transmission, do your homework before you go anywhere. Twin did a great job and I will be telling EVERYONE i know about them!!!!
These guys do superior repair work at a great price. I am never going to a dealer again! Took my car to the dealer 3 times to have the transmission fixed, but to no avail - they just kept running up the bill. Went to Twin just once and the problem has been solved. Its great to find a auto shop that truly does great work.
If I could rate this over 5, I would! We had several problems with our honda. We went to the dealer SEVERAL times and for some reason, they couldn't figure it out. We decided to try some place else, called Twin first and brought the car in. Paul, whom was very kind and answered all our questions, was quick to diagnose the issue and had it fixed the same day. This is why you shop local and small business!!!!!!
When my transmission broke, I had no idea what was wrong with my car or what to do. Paul was so kind when I called - he knew exactly what the problem was by what I described and offered to tow the vehicle in so he could diagnose it further. I sent the car in (towing was no charge) and Paul called me immediately with the diagnosis. It was the transmission problem as he suspected, which I found to be very common with my type of vehicle. He provided a price quote for the work to be done and offered a coupon for $200 off they had been running - which was very kind of him and helped bring down the bill a bit. Paul called me with updates while the transmission was being rebuilt (they do all the rebuilding at the shop there) and let me know when the car was ready to be picked up. Twin did an excellent job on my transmission and I am very glad to have called them! Thank you Paul for all your hard work.
I was getting ready to sell my car when it started slipping between gear 2 and 3. To my despair, it really needed its transmission to be rebuilt. I found Twin online, read through the reviews and I really liked how they had a 3 year warranty. I called two other shops, 1 offered a 6 month warranty, which sounded really shady and then the other was a basic 1 year warranty. Since I was selling the car, and I wanted to provide value to the vehicle, I went with Twin's price. Their price was only $150 more than the shop that offered the 6 month warranty, so it was well worth it. The transmission rebuild took only 3 days and it was returned to me all vacuumed out and wiped down. I was really impressed by the extra steps they took to give me back a clean car (which is something you typically only see at dealer shops). After three weeks, I was able to sell my car and for $200 MORE than I had originally planned. The buyer really liked the fact I could show him the invoice for work done on the car and the 3 year warranty really helped push the sale. Without Twin, I may not have been able to get the price I wanted for my car, let alone find the right buyer. They did an excellent job and I would tell everyone to go to Twin and get the 3 year warranty - its well worth it.
It is no wonder to me why they call Twin Automotive the Transmission King of Charlotte. They really know all there is to know about transmissions, from the inner workings to any type of repair. I was blown away by the information I found online about them, so when my transmission failed in my Honda, I knew exactly where to go. And I can say that these online reviews are all accurate because I have had a more than wonderful experience at Twin Transmission. 1) They offer a GREAT warranty. It is 2 years longer than any other warranty in the area. 2) The free towing was like a weight taken off my shoulders. I didnt have to worry about paying a tow man to move the vehicle to them when it was parked dead in my drive way. 3) the staff is delightful. They are all very kind and took so much time to answer my questions and even educate me on how my transmission works! There are so many other great things It could say about Twin, but the best thing to say is that if you ever do have a transmission problem, do not hesitate but call Twin Transmissions, they are experts in this type of repair and can help you without any doubt.
This business is comprised of a great team that works hard and does what is promised. I never had a doubt from the time I called to when I brought the car in to when I left with it fixed. Paul is a very honest man and answered every single question I had for him, and he kept his word. The vehicle was fixed ON TIME and I have not had a problem since ( this was almost 7 months ago ). They gave a great warranty - 3 years (longer than other warranty in town) and I am very pleased. If I should ever need any other work done to my vehicle, I will not hesitate to call Twin Transmission repair.
Came to Twin Transmission on Dec 3 with a problem on my Honda. Paul came out and discussed the problem with me, he even took the car on a test drive so I could show him the noise I was hearing while driving. He explained what the problem was and the cost for repair. another shop had told me that the transmission had to be rebuilt to fix the problem, but paul assured me it was something else. We had the car fixed there and needless to say he was right. The sound is gone and because of Pauls honesty, I saved over $1500. Go with Twin, they are probably one of the last reputable and honest transmission shops around. I will be going here from now on.
I have been to a few shops in Charlotte and let me tell you, none compare to this one. They say that a clean shop isnt a busy one well this shop will put that phrase to rest - they have the nicest, cleanest facility I have ever been to, especially for a tranny shop. And if anyone knows anything about Dealerships or even Nascar shops, GOOD shops ALWAYS keep their shop clean. Twin Transmissions is a great repair shop and I highly recommend them
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