MovieMars.com is a great internet retailer. I’ve order from them many, many times and only ONCE did I have a problem, but naturally they offered a prepaid shipping label to return the broken movie and shipped me a replacement very quickly. You can tell they sell alot of stuff by how many listing they got on ebay and all the feedback too so yeah, sometimes crap happens and if your order gets lost in the mail, it’s not the company’s fault - duh! I called Moviemars customer service and asked them what happens if my DVD gets lost and they said they ship out a new at no charge, they just ask the customer to wait like,20 days first in case it shows up. That seems reasonable to me. I know other people who buy from them and they haven’t had any issues either. The ffedback on ebay and amazon.com are all real, I’m a seller too and I know you can’t fake that stuff. The people writing the previous reviews are probably just hard to please and expect everything to be perfect all the time. I called the NC attorney general and they said the company is NOT under investigation.
I placed an order back in jan. of this year and another in may. got both orders really fast. i was a little skeptical at first about ordering from them because of all the negative reviews, but after receiving my order just fine and reading all of their positive feedbacks on ebay, i cannot believe where all the negative comments came from! they were so helpful when i tried to place the order (im new with paypal and stuff). They are great, their prices are great, and they have really good, hard too find movies!! EXCELLENT SELLER! they are not fraud! i actually drove up there one day to see if i could pick up the order from their warehouse (of course i couldnt because of the 1000s of orders they ship daily, which i understand) and i spoke to a lady there, gina, who was so nice and helpful. ORDER FROM MOVIEMARS!!
Everyone with all the negative comments probably had ONE bad experience with them so they automatically give a negative review. This company is GREAT..have NEVER had a bad experience. They have over a MILLION positive feedbacks on ebay and amazon. With as many transactions as they do, they are bound to be a couple problems, but there customer service is there to work with you. HIGHLY RECOMMEND!