SO FAR, so good! We've read the reviews and did a fairly extensive "due diligence", and so far the service has been good. The apartment was ready on time, renovated nicely, and the staff at the main office ( particularly Jason ) was upbeat and helpful! A big "shout-out" to Mr. Sargeant on the maintenance staff, for loaning me his measuring tape and giving me sound advice on hanging the window coverings! BIG SALUTE TO MR. "SARGE"........ Stay tuned, two more testimonials coming in 45 days and 90 days!