I found Jon on the internet and after reading only good reviews about his business, thought I would give him a try. I had taken my pickup to a large dealership that sold my make of vehicle about this particular problem, and they told me it wasn't a problem at all, but seemed to be able to find about $4000 worth of other things they told me I needed to have done to the pickup. Luckily, I didn't buy into their list of needs. However, because they said the original problem I had taken it in for didn't exist, I didn't get it fixed and it became a major problem down the road (no pun intended), and that when I found Jon. Although it was now a major problem that had created other problems, he fixed it all for a lot less than I would've paid at the dealership for just the one issue. I have done cost comparisons with a couple of other auto shops over the years on other issues, and Jon always beats their price. He is very caring and concerned about his customers. He has the same mechanic, Matt, work on my vehicle because Matt has come to know my pickup, but they all work together to solve the problem. It's a great team effort. I so appreciate his willingness to lend me a vehicle if I need more than a ride to work or home and back, or they transport me wherever I need to go, and are there on time to pick me up. He's reasonable, efficient, what else can I say? Do yourself a favor and start taking your vehicles to Jon. You'll save money and have a new friend in the bargain!
385 E Elva StIdaho Falls, ID 83401
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Serving the Idaho Falls Area.
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We were pretty upset and distressed when we lost the keys to our 1995 Ford. We were in town for the day from Jackson and had been out at lunch at Olive Garden so Broadway Ford was just a short walk away. When we came into the dealership we were informed that Ford only provided access to the key codes for ten years prior and 1995 wasn't available anymore. We had looked everywhere for our keys inside the restaurant and out, but couldn't find them anywhere. Tyrel in the parts department was a polite young man and I'm sure he could tell that we were upset. He offered to get us in touch with a locksmith to cut the key from our door cylinder. He sold us the correct keys that the locksmith would need and set up the appointment within half an hour. We were so grateful for the help that he provided for us the keys and basically everything he did to make sure we were taken care of. That's true customer service!
I took my car to the Broadway Ford collision repair shop after my front passenger and my rear passenger door got vandalized. I was able to get my car fixed quickly and easily. Robert Wadsworth helped me out and made the process really easy and understandable. He assured me my car would be back to normal by the time I got it back. He was able to loan me a car while mine was being worked on. It only took 5 days to be fixed and when I got it back I was astonished at how well it looked. I couldn't even tell that my car had been broken into. The doors worked great and so did the windows.I was pleased to see that all the seals were really tight and tucked nicely. My car actually rides quieter than it did before. Without a doubt in my mind I will be going back again for any of my auto body repairs. They treated me like a real person and were very sympathetic, unlike many other auto shops in Idaho Falls.