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It's A Family Affair

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Categories:
Child Care, Child Care Consultants, Day Care Centers & Nurseries, Child Care Referral Service

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10/20/2009
Excellence

We were referred to It's A Family Affair by a county child development specialist. We noticed some learning/speech delays with our son and when the county learning specialist visited him at his first daycare center, she said that we need to make a change into an environment that would help him in his development. He has been at It's A Family Affair for almost 1 year now. And we have seen a DRASTIC improvement in... view more

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10/19/2009
In good hands

I had my child in a childcare center before this and visited some of the top childcare centers in the area. Before visiting IAFA, I had solid requirements and a strong instinct on what I was looking for, given my dissatisfaction with the previous center. Everyone was extremely professional and the center was organized, structured and child-friendly. The staff is extremely interactive with the children, as well as the... view more

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09/24/2009
Having tried the rest, I found the best

I found It's A Family Affair after I searched frantically to find another center for my (then) three-year old daughter, and my yet-to-be-born son. The center had not yet opened, but I called and (begged) spoke to the Asst. Director after looking at photos of the new facility online. I was most impressed by the newness because the 20 or so other centers I toured were older and more cramped. Long story short, my d... view more

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09/24/2009
A Wonderful Experience

My child has attended It's A Family Affair for over a year - she started when she was 7 months old. The staff at It's A Family Affair is very professional and pleasant. As someone who is very detail-oriented, I welcome the fact that they are very organized and pay good attention to every detail regarding the children. They have provided my child with a very warm and nurturing environment since day one. My child... view more

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09/24/2009
Excellent

As a returning Soldier from the war in Iraq I was pleased to receive the many updates via email showing what my daughter was learning and participating in. The constant communication was welcome even if it does seem to be extreme at times, I'd rather be over-informed then under if that makes sense. The staff if very professional, very kind to the children and I feel their attention to detail is exceptional. The ... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/15/2009
Unprofessional

We contacted this center and went and toured their facility. We informed them what we were looking for and they said, it wouldn't be a problem. They informed us of the next step in the process and we did that. We were told we would receive calls back and never did. We were given the run around, instead of them being honest. When a business says they are going to do something, you expect them to do it. We found anothe... view more

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claimed iconBusiness Response.08/23/2009

I certainly appreciate this potential clients consideration of our facilty and the time taken to visit our center. Here at It's A Family Affair every visit and inquiry that we receive is very important to us. In an effort to keep in touch with our potential clients, we maintain a well structured waitlist for those famiiies that we can not enroll immediately. No money is required to be placed on our waitlist, and we specifically inform parents that we will be in touch once an opening becomes available, in the order in which they applied. I do apologize for any miscommunication on our part. Anyone who visits It's A Family Affair would find our Center to be very professional and responsive. We work hard to correct any problems as well as maintain a high standard for quality and customer service.

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It's A Family Affair

310 Garrett A Morgan BlvdHyattsvilleMD 20785

(301) 350-6214

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It's A Family Affair

310 Garrett A Morgan BlvdHyattsvilleMD 20785

(301) 350-6214

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