Encore at Sam Houston

Encore is a wonderful community filled with warm and friendly people. It's close to campus and the staff goes to the moon and back to make sure everyone is happy and taken care off.

Encore at Sam Houston is not really a great place at all. They try to sell you on the fact that they're "cheap", just keep that in mind! Lots of hidden fees, don't let them lie to you about that. Laura and the curly head Erin are really rude, they act nice but as soon as something comes up they blow up in your face about it instead of acting professional. The other people that work there though are really nice, so far. Oh and by the way the "Starbucks" coffee is really cheap coffee from HEB, I asked one of the workers, it's not Starbucks at all. It used to be $435 a month but now it's $465 a month. And if you think about it that's not really cheap. You're paying for $465 a MONTH for ONE room! You can rent an entire apartment to yourself for that price, I've looked into it.

When I first moved in there, there was paint all over the floor and furniture from when they came in to fix the apartment, and we had rats for the longest time.

They don't do the roommate selections very well, I've had issues with two of my roommates from the beginning and they have done nothing about it! You fill out a roommate form just to be thrown in there with somebody that is nothing like you, it's like they don't even pay attention to the form that you fill out. If you have any issues with your roommates, they are not going to do anything about it.

You can hear EVERYTHING, like I can hear when the people above me walk or when the neighbors are on the phone. One time someone was throwing a huge party at 2 in the morning and the police that supposedly live at Encore wouldn't even answer the door, so they did NOTHING!

The water and electricity bill... Is there even a cap on it?! I have got a "conservice" bill every single month and don't let them lie to you, you will NOT only go over like 10 dollars. Every single time I have gotten the bill it has been 35 dollars or more. I seriously don't think they put a 30 dollar cap on it like they say, because if that were true my bill shouldn't be almost 40 dollars every month.

Maintenance was good until they fired the man that actually did all of the work. There's only one maintenance guy now, and you have to send in multiple maintenance request for him to even do anything and even then it's not guaranteed that he will do it. There's been a broke light outside that flickers and shines in my room for over a month now, luckily the light is just about to go out so it won't flicker so brightly in my room.

I wouldn't recommend living here at all.. Unlucky for me I've already signed the lease. Don't make that mistake. Keep looking at other apartments, these are made to look nice but they are not.