Gates Cleaners has always done a wonderful job with my clothes. I have never had any problems. They have cleaned my wedding dress, my daughter's wedding dress, several formal gowns, men's suis, beaded dresses, etc. and they have always done a perfect job. Very friendly helpful staff. Manager called me personally to discuss the cleaning of a vintage outfit that I had dropped off. Strange how there are 3 bad reviews in a row. I don't believe they are legitimate. I know they will refund your money if they destroy your clothes.
I have been doing business with these guys for 4 years. The manager Bonnie Johnson is exceptional. She has an awesome crew and their work is very productive and great. I haven't had any problems with them untill they recently went out of business. If Ms.Johnson ever opens a cleaners of her own or goes into management at another location I would highly reccommend they do advertising because I am surely one of the many customers that would come back to her.
I have worked at University cleaners for over 4yrs, they are the best in cleaning & customer service, they do everything possible to remove stains & satisfy customers, if u use our comoany u wont be disappointed