The stylist was great right from the beginning. Professional, polite, but above all else so fantastic with her clippers. I didn't even feel them. I have a thick unruly mess of hair, she got it down with clippers and scissors and I didn't even feel a thing. No snags, or nicks, or absentminded ladies talking to each other paying little attwntion to your cut. Wonderful ambiance, wonderful staff, wonderful cut. Worth your time.