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Huntersville Ford

(3 Reviews)

13825 Statesville Rd, Huntersville, NC 28078

(704) 875-6547

CLOSED NOW
Today: 7:00 am - 9:00 pm
Tomorrow: 7:00 am - 9:00 pm
15
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Business Description
At Huntersville Ford, you receive the first-class service and upfront pricing you've been searching for. Our top priority is to provide every Greater Charlotte Ford driver with the personalized experience they deserve!
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

SunClosed

Extra Phones

Fax: (704) 875-7134

Brands
Ford
Payment method
discover, master card, visa, amex, cash, check, debit
Categories
New Car Dealers, Used Car Dealers, New Truck Dealers, Used Truck Dealers

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Reviews (3)

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09/04/2013

Overall

The last two times I have taken my car in for regular maintenance, I have gotten the pressure tactics for additonal services. I've learned over the years to always defer those services. The last time I was in, I asked them to check what was told to me was an issue the previous visit, and they said no, see no evidence of that. But then went on to suggest other things that needed to be done, which I deferred. Dealers have always done this, but when you're new to a town and haven't found that trustworthy mechanic you're just stuck.

10/09/2012

Overall
BUYER BEWARE!!! My name is Wal...

BUYER BEWARE!!! My name is Walt Kiefer age 72, Concord. N.C We purchased a new Ford Explorer Sept 18, 2012. The car is great so far, my reason for comment is they are a HIGH PRESSURE DEALERSHIP, we where so overwhelemed by them.and their insistance that we buy right that day (evening) that AGAINST MY BETTER JUDGEMENT ( old age )signed all of their paperwork just to get out of there--guess my age has weakened my mind. POINT: we got HOSSED,--ROYALLY-- so before YOU BUY-- TAKE THEIR OFFERER HOME WITH YOU AND THINK ABOUT WHAT THEY ARE PROPOSING---You my be SURPRISED ---I DO NOT RECOMMEND THEM, though FORD is a good automobile company.-- BE CAREFUL / BEWARE OF------ HUNTERSVILLE FORD DEALERSHIP!!!! one star for FORD name

12/31/2011

Overall
If you have a Ford in the Lake...

If you have a Ford in the Lake Norman area- the not too bright service department cashier at Huntersville Ford just admitted to us that even though we have a coupon for an $18 oil change (and wanted to pre-pay so we could pick it up tonight), it will cost a lot more because they WILL find something wrong with my car, and it WILL require "some parts" therefore I could give him my credit card number and he could charge us for whatever was wrong when they were finished fixing it. This was before he even saw my car. When we objected and told him that we were ONLY going to get an oil change and not authorize anything else I think he realized what he had just done and then he changed his mind and told us that we couldn't pre-pay because it was an insurance issue. When we asked to speak to the manager, the manager wouldn't speak to us, but did tell the cashier to go ahead and do it. I know that dealerships are generally dishonest, but not a great idea to have your employees admitting it to your customers and to have management hide in their offices when there is a problem.

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