I have been going to Tracy and Tony's studio for abt 20 yrs. I have tried multiple places throughout Livingston and Ingham counties and have, not once, found a better nail salon. Tony is always re-investing into his business; they offer private room waxing, they have some 10 high quality massage chairs for pedicures, they are dedicated to providing a good service, they offer with every full set and fill a hot towel therapy and hand massage included in the price, and I rarely ever have any issues - and those only with the talent of an individual hire. Tony has continuously upgraded the nail drying stations and tools / services to the latest technology and Tracy remembers almost every single person by name! And they also offer every single customer a small water, in addition to the bowl of candy they keep available, in addition to the comfortable waiting chairs they continue to upgrade, in addition to the massive amount of design selections. These people are great, and if you have a problem with them; it's called prejudice. I have listened and talked with these people for 20+ yrs and learned that they talk vietnamese primarily for business purposes. And so what if you think they are talking about you - that sounds like a personal problem to me. I couldn't care less if they talked about me - that would also be their problem, not mine. I'm there for a service, without prejudice, and I will recommend Nails Studio to anyone anytime.
Normally I love it here and they do a wonderful job but today I went in for a fill and the nail technician, when I tried to tell him how I wanted them, asked me if I thought he was stupid. He was very rude the remainder of the time and gave me dirty looks. Others noticed his dirty looks to me as well. I understand this is his job and he know what he is doing, but as someone who works in the service industry as well I have no idea how he thought it was okay to treat a customer like that. Let alone one that have been going for quite some time now and referred and brought in many friends of mine because I was so happy to find such lovely people. I will be happy to return here, but not to that nail technician. Not to someone who asked me if I thought they were stupid when I tried to say what I wanted, or even told me I had no say in how I got my nails done. I'm very disappointed, I understand everyone has bad days but that just made me feel terrible and not want to come back.
I am very picky about my nails. I have been going to the same salon for over 8 years. I could not get into my regular salon last week and some ladies I know recommended Lovely Nails. I decided to "risk it" and go in. BOY AM I GLAD! They are wonderful - like really wonderful! I was in and out in less than 45 minutes. They were efficient and quick. I have sensitive cuticles and they were just wonderful. My nails looked better than they have in years! Very kind and talented people! I will be returning! Great value and wonderful outcome! I HIGHLY recommend!!