I had slept on a waterbed for about 11 years when I went back to a standard bed. But when I found out that there was a waterbed store so close to where I lived I just had to visit. The salesmen and the owner was very helpful and quick to answer all of my questions. Execpt for a small leak in the bladder (my fault for not making sure there were no crimps in it) I have had no problems with my bed. I'd buy from them again and recommend them to anyone.