My Rights with a Moving Company »
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
7935 Wright Rd Ste BHouston, TX 77041
These guys are fast and know how to get the job done. I called them on a Tuesday for a Friday move. They arrived at 8:00am and they moved us from one house to another in about 2hrs. These guess are very friendly and know how to keep the customer happy. Your the best! Thanks
12703 Capricorn St Suite 900Stafford, TX 77477
DO NOT USE THIS COMPANY, give you a low ball quote and then slow walk the move. I called and spoke to Teddy and gave him an item by item move and was very descriptive. When the movers showed up they immediately apologized and said that they where supposed to have 3-4 guys. But for not to worry …
9550 W Wingfoot Rd Suite 190Houston, TX 77041
From Business: Make Moving Easy with First-Class Houston Movers. Are you moving to or relocating within Houston, Texas? Do yourself a favor and get the job done easily and quickly with our top-of-the-line movers in Houston! All My Sons Moving & Storage Houston movers will help you move into your new Houston area home. Contact us today fo…
10901 Tanner RdHouston, TX 77041
From Business: The Houston movers at Graebel Van Lines have over 65 years of experience as residential and corporate movers. Our Houston movers are highly trained, skilled, and experts in the moving industry. Whether you are interested in white-glove, full-service moving or simply a crew to assist with the heavy lifting, our local Housto…
2527 Fairway Park DrHouston, TX 77092
I was really nervous moving from Houston to Illinois, but Brandon was super helpful, calling after every step to make sure everything went well. On moving day the movers were very friendly even after moving me out of my 3rd floor apartment in the summer. I would recommend them to anyone I know.
12311 Split Rail LnHouston, TX 77071
From Business: Well trained professional movers with over seven years furniture handling and moving experience to ensure you a worry and hassle free move. Licensed and Insured for peace on your mind. Our schedule works around your schedule to fit your personal needs! Our goal is to get your job finished for you in the best and most effic…
9010 W Little York RdHouston, TX 77040
From Business: We are Houston's leading moving company with the most sophisticated transportation technology in the Industry with over 8 years experience. Our drivers have won numerous awards, meeting or exceeding our customer's expectations. We pride ourselves on providing the residents and businesses of Houston with stress free moving …
Galveston, TX 77553
From Business: Whether you are planning to move locally or across the state, Lone Star Moving Co. will handle all of your moving needs professionally and carefully. We are a family owned and operated full service moving company helping Houston and the Bay Area with all their moving needs. Every customer is important to us, and our staff …
Pompano Beach, FL 33065
From Business: International Van Lines was established in 2000 with headquarters in Ft. Lauderdale, FL. International Van Lines is licensed by the FMC (Federal Maritime Commissi…
Serving the Houston Area.
They were prompt and quick. Nothing was a challenge for them. My wife and I needed to move cross country very urgently and could not get a mover to …
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
I just wanted to write to say thank you for the excellent service we received: They arrive on time and do everything in a very professional manner. They are very careful not to damage anything as well. Their service is very reasonably priced as well. they worked fast and without any problems. They stayed extra to help me arrange my furniture in my new place I have nothing but good things to say about American Knights. We moved from the Galleria area out to the burbs and hired this company to handle it because, well, it's hot in Houston and I really didn't feel like moving everything myself. They arrived at 9:30am and after a quick chat with me to determine everything that needed to be done, they got to work. There were three guys and a pretty big moving truck. The guys spoke pretty good English and were professional in how they cared for my stuff. They had to take a queen bed and a king bed downstairs. We have couches, a dining room, dressers, the whole package but they moved quickly and efficiently. I felt a little lazy watching them work so hard, but I definitely got what I paid for. They knocked out the whole move in around 3 hours... YES, 3 hours! It was great! This was the least stressful move I have ever done. I don't have a whole lot of experience using movers, but I feel like I got a great deal. I would recommend these guys to anyone. We picked a Saturday morning to move, and they gave us a two hour window for when they would be there (pretty standard I think). They arrived at 9:30am and after a quick chat with me to determine everything that needed to be done, they got to work. There were three guys and a pretty big moving truck. The guys spoke pretty good English and were professional in how they cared for my stuff. They had to take a queen bed and a king bed downstairs. We have couches, a dining room, dressers, the whole package but they moved quickly and efficiently. I felt a little lazy watching them work so hard, but I definitely got what I paid for. They knocked out the whole move in around 3 hours... YES, 3 hours! It was great! This was the least stressful move I have ever done. I don't have a whole lot of experience using movers, but I feel like I got a great deal. the guys were really helpful and explain all of the information that I needed to know, and most important took care of all the stuff with care. I would recommend these guys to anyone. I was glad to find someone to get my new furniture for such a reasonable price. They moved my things carefully, swiftly, and intelligently. We could not have been happier with the service moving crew was courteous and their timing impeccable: the guys were working full steam ahead, quietly and did so for the rest of the day with no complaints. The crew was very nice and helpful,, and they really all know what they are doing. They wrapped everything, moved it all with no complaints and charged what I was quoted
I had to move rather suddenly at the beginning of September, because my landlord suddenly sold the property I had lived in for six years. I have moved before and I was not looking forward to it. I made a list of about 13 moving companies and contacted them, checked their rates, their conditions and (in the Internet) their ratings. I had A-1 Professional Movers in my list, but they were not my first choice until I read the reviews at another site (Citysearch). I am glad I did not read the reviews in this site first. I called them, set up an appointment, was told they would be there between 8:30 and 9:00 a.m. They showed up at 8:45 a.m. The man who seemed to be in charge of the crew (three-men crew) spoke with me briefly and then they started moving fast and efficiently. They wrapped my furniture in plastic, so that unlocked drawers and doors would not come open and starting stacking all my belongings in the moving truck. I had over one hundred boxes, furniture and potted plants. I was checking everything closely and noticed they packed the truck with extreme efficiency. I paid by the hour so there was some concern on my part about the men slowing down or lagging to add up the minutes and pad the bill. Not so. They worked hard, efficiently and carefully under the direction of the man in charge, who, by the way, was not only supervising, but also working as hard as the other two men. They unloaded at the new address with equal efficiency. Not a single item was broken. I asked the men to place many of the boxes in the garage and was pleasantly surprised at the way they arranged them. They did not just pile them up, but left enough space for one person to walk between rows for easy access to the boxes. I am an older person and I really appreciated that. I am so glad and lucky I contracted their services. Anybody who has moved knows the stress this represents. This moving company greatly helped my move run smoothly. I highly recommend A-1 Professional Movers.
After a horrible, rip-off experience with another large mover in Houston, I FOUND THE BEST: JOHN D. MOVING!!! These guys are outstanding! I've used them twice now (Aug. 08 in Houston's heat and today, Feb. 28, 09). They continue to meet or beat all my criteria: they are PROFESSIONALS. BOTH TIMES: These men showed up ON TIME, CLEAN and EASY TO WORK WITH. They get right to work and work HARD, NON-STOP until the job is done, and they will always make sure they place everything as you want it. They always ask you. They are SUPER CAREFUL with everything, and I mean everything! No dings . . . . no scratches . . . careful lifting, placement and padding. I especially like they these guys are smart. They find the most efficient and careful way to move large items (down stairs or through doors). I watched two of them move my 8' armoire down a narrow spiral staircase and not even touch the wall! I'll bet John D. must be an awesome boss because they have such a pleasant attitude while they work. And they work well together and are respectful of each other, helping one another with heavy loads. It's just so nice to see this kind of cooperation. It has made the stress of moving a breeze for me, BOTH times. Their rates are SO reasonable that I always feel like I'm getting a real bargain. Finally, Mary (in the office) is so accommodating and pleasant to work with. She will make whatever arrangements YOU need and she makes sure you are happy. So if you haven't used them, I'd love to share them with you because I want them to stay in business so when I need them, they are right there for me. I can't imagine anyone having a bad experience with them. They're awesome! C. Randolph in Houston
My move was troubled from the beginning as result of divorce. Yuck. I called Darlene and discussed at length my concerns regarding privacy of my new address and possible hostile situation. She consoled and reassured me that they would keep my new address in confidence and their staff would take care of anything that came up. The day of the move the tension was so thick you could cut it with a knife. My soon to be ex wouldn't allow anyone in the house, not even the movers. About 30 minutes into the move, my ex began throwing my packed belongings down the sidewalk and driveway. The movers went into action literally running from the porch to the truck getting things loaded as quickly as possible. Unfortunately there were a total of three physical altercations with my ex all in attempt to remove my items from the house. Both gentlemen were very respectful of the situation, passed no judgement and didn't get involved. They remained respectful, even to my screaming irate ex, while removing the last of my things from the house. Gregory went above and beyond the job requirements entrusted to him by his employer. I will be forever grateful for people like him and companies like All-Some Movers. The following day I called Darlene to let her know what happened. She was loving and kind expressing her concern and passing along the relayed concern from Greg after he briefed her on the previous days events. This company will take care of my moving needs for the rest of my life. I couldn't have made it through this move without them. Hands down, they are the best moving company I've ever employed.
My family used king david movers for our move to Ft Lauderdale. The sales rep (John) asked me to give them a review and grade so here it is. First he answered all my questions when we did the phone inventory. The other companies I was talking to didnt ask about stairs or other potential upcharges. I like that they gave us an estimate based on cubic feet instead of weight (nobody came to our house with a scale to weigh our furniture so how would they have a clue as to the weight of our load??) I wasnt excited about paying a deposit, but it was a lot less than most of the companies were asking and John said it was refundable for any reason (and he put that on the contract). The day of the move was ok, but a little stressful. The driver called to say they were running late but they got there about an hour later. The 3 guys that came out were what I expected from any moving company...gruffy but polite and they got the job done in a decent amount of time. The move itself took a little longer than expected (about 15 days) but at least john did his best to keep us updated as well as their customer service people. The delivery crew was different that the ones that picked us up but they were ok as well. They put our stuff in the rooms that they were supposed to and even put our beds back together. There were a few things that got scratched or scuffed but nothing major. Overall it was not a bad experience
The positives were that the Moving Help Center was quick to find loading assistance for us with short notice. The downside was that we probably got their least professional contractor (I'd hope there's better out there working with MHC). The local contractor in Austin wanted first to come early, saying that they were free at the time. We weren't ready, though, and asked that they come at the scheduled time. At the scheduled time the contractor called to say that they were busy unloading things that "some lady had left on the truck for 4 days" and that they'd be late arriving. Had to call a few times to follow up; finally they showed over 90 minutes late. Three came - two men and a woman. Initially they worked but then I noticed that only one man continued to work. When asked I was told that the other guy felt sick but that the female was helping. Actually she wasn't doing much more than watching at that point. I felt like we paid for 2 guys and got the output of 1.25 guys. One hard working man (brother of the contractor) was still slow going, so I ended up carrying furniture and helping out as I was tired of how slow the process went.
The begining of the move was great, communication was great at first, estimator was great, customer service was great and quick responses, the day prior to the move when a driver was supposed to call we recieved no call and had to contact the office and they answered all the questions and said the driver would contact me later in the afternoon or early in the evening with a pick up time for the next morning. they did not call me that night so I called the office that night and actually did get a call from Howard and he sounded very upset that we did not recieve a call and promised me that the driver would call shortly, unbelieveably a very apologetic Mark did call and explain that he was stuck at another move that was taking way longer than it should have. Up until that point things were a little shaky, after that, nothing but great service and we were very happy that we chose Houston 1 movers for our move. Price came out slightly lower then the estimate as well. great company.
thoroughly impressed with the service provided by American Knights Moving,used them for my recent move and will use them in the future! I recommend their services to ANYONE!!!!I personally thank Tanya for following up every single thing,assuring me, Kobi for his visual inspection and the movers Juan Flores,Jesus Arrieta and Roger were So very friendly! And Misti for regular updates about the dispatch And above all Jennifer, She did send me a restaurant card worth $ 50 ! Believe me they did buy me my dinner amidst my stressful move! On time with easy booking and smiley movers, they were extremely responsive and more than fair in working with usI had spoke with various movers to finalize the quote and had one company (TRANSIT MOVING SYSTEMS) which lied to me about the load I had and another(All Over the state Moving & Storage) who threatened that all the other company are worst and they will be never deliver on time , I'm glad that I didn't go with them!Thank you Tanya and Kobi!
This company is great! The moving team was awesome! Young, hardworking, professional and efficient! From the very beginning, I was not sure which company to hire. I wondered what the best choice for me would be since there were so many companies, but somehow going through all comments and reviews I decided to hire King David Movers and when I phoned the company, a very professional salesman answered all my questions. I was even too curious about every single thing regarding service and conditions, but he was more than patient with me! The movers came a bit earlier and helped me pack the rest of my things. They were really energetic, enthusiastic and fast. I have never seen such a positive attitude towards work and a customer! They did a perfect job and I did not paid much at all! Actually, I paid much less than I expected and it made me extremely happy. I was thrilled with their service. Thank you so much King David Movers for the great job you did!
I WAS GLAD THAT I WAS ABLE TO MEET YOU BRIEFLY WHEN YOU CAME BY OUR OFFICE SO THAT I WAS ABLE TO TELL YOU IN PERSON WHAT A GREAT JOB CHRIS JENSEN AND HIS CREW DID WITH OUR MOVE LAST MONTH. I WANTED TO FOLLOW UP THAT CONVERSATION WITH SOMETHING IN WRITING TO AGAIN EXPRESS MY APPRECIATION FOR WHAT I CONSIDERED OUTSTANDING SERVICE. THEY WERE FACED WITH MANY CHALLENGES REGARDING OUR FILES AND WERE DETERMINED TO FIND SOLUTIONS-WHICH THEY HAD TO DO MORE THAN ONCE AS NEW CHALLENGES SEEMED TO APPEAR EVEN AFTER WE THOUGHT THE PROBLEMS WERE SOLVED. THEY WERE ALSO VERY PROFESSIONAL, EXTREMELY COURTEOUS AND MADE GREAT EFFORTS TO PROTECT OUR NEW SPACE WHILE MOVING THE FILES,CRATES,ETC. THE INTENSITY AND STRESS OF OUR MOVE WAS MUCH RELIEVED BY THE EFFORTS OF CHRIS JENSEN AND HIS CREW. I CAN'T SAY ENOUGH ABOUT HOW PLEASED WE WERE WITH THE ENTIRE PROCESS-IT IS MUCH APPRECIATED. THANKS, AGAIN JEFF PRESLEY OPERATIONS MANAGER WILLIS OF TEXAS,INC.
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.