Wow! After reading all the other reviews I am shocked! Had I read them beforehand I may not have moved in to my current property. However, my experience has been completely different, and Estephanie made my application process as painless and smooth as possible. Don't get me wrong, there were a lot of hoops to jump through as their screening process for tenants is efficient. But they were just thorough. Amanda in the office literally walked me through the set up of my Tenant Portal by staying on the phone with me with step by step instructions. She & Estephanie were more than amicable and pleasant to do business with. Prior to move-in, there were a few things I wanted addressed, and I was given no flack as they took care of those repairs. I found them to be professional & have no complaints. As we have been here a couple weeks now, I have noticed a few other things that need addressing, and have gone the proper channels by following protocol with a service request. Though they have not been addressed yet to this date, they are not issues detrimental to safety or health and I am sure they are not considered top priority while making repair rounds. I am overall pleased and quite hopeful of our business relations in the future. As someone whom holds Ethics and Professionalism as staples for my practices, I currently see no holes in theirs. Like many situations, different factors apply & create a different experience. In my experience, it's best to uphold high standards for oneself, and usually the response is to get back the same in return.
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My wife and I moved into this property back in 2012 for our first apartment together. It was operated under different management at that time and although they were all friendly, the Berkshire Communities (current staff) is very professional and definitely easy to trust them as your landlord. In three years we never had a service request go longer than 48 hrs to repair (emergencies were handled immediately as well). The neighbors are all nice and ideal for any individuals whether your single, married, have a family, etc. Their pet policy is aligned with other properties and they provide many dog waste baskets around the grassy areas on property. The only negative comments we could make is the main gate malfunctions occasionally so be cautious of it's actions, as well as their could be more lighting throughout the visitors / 4th floor of the garage and exterior parking spaces inside the community. The property was very safe and the area is perfect if you're looking to live inside the 610 loop / Galleria / Bellaire area. Overall, my wife and I would recommend this property to anyone and we really enjoyed our stay at the Estates at Bellaire from July 2012 - Nov 2015.
I am a current resident at 3000 Sage and I've noticed that the new leasing staff and management are really pushing to make our community safer and tolerable. I have lived here for about a year and a half and I feel great with the decision that I just made to renew my lease. There's a new gate system in the parking garage and around the apartments that was just put up and it's super secure now. The new management is really pushing to correct all of the prior complaints. I've seen so many changes.. The office is a much nicer place to go into now and even though I've been rude at times due to a long day at work and being crabby, I've seen the concern with making residents feel like our opinons and problems are a priority. My apartment is nice and cozy and everyone prefers girls night at my house because of my fancy place! I would definitely recommend leasing here. The only problem I would say that I have here is not wanting to leave the house because I love this place! :) Thanks 3000 Sage!