I have used the auto repair services of Bemer Motor Cars for the past 3.5 years- since May 2011. I have a 2002 Range Rover 4.6HSE that I purchased preowned at 90,000 miles in 2007. Over the years they have repaired/replaced the following on my Range Rover 4.6HSE : ... transfer case; radiator and heater block; front drive shaft; oxygen sensor; motor mounts; brakes; radio, and air suspension system. With the exception of the air suspension system, once they repaired an item the first time, it stuck, never to give me concern again, even beyond the two year warranty. Regarding the air suspension system which is a challenge for all Range Rover owners, that too seems to finally be working properly now that the compressor and valve block have been replaced at 155,000 miles. So - for ACTUAL AUTO REPAIR, I give them a rating of 4 out of 5 stars But - for SERVICE and Conveniences .... 5 Stars - EASY! RATING BEMER Motor Cars for Overall Service is higher. They truly deserve a rating of 5 Stars. For these reasons... Very Clean waiting area with Wi-FI ( in fact there are two waiting rooms -one a bit more quiet than the other) very clean ladies bathroom free Coffee.. is available even in the middle of the day; a bowl full of peppermint candies at the front desk Fresh Fruit ... I have observed them bring in fresh fruit bowls of pineapple; cantaloupe; mango; etc, to their mechanics in late afternoon and also serve fruit bowls to customers in the waiting area who have been there an extended length of time. They have a Shuttle Service that I have used, that will take you to local auto rental businesses and provide a discount with a couple of them OR it will even shuttle you home to wait for the repair. Jose, the driver is exceptionally nice. In fact, most all of the staff is. It is a family owned business. I have also used the Rental Cars that Bemer Motor Cars have onsite. These are usually below the rental rates for traditional car rental companies like Avis etc. ALERT! - Their gas gauges are also usually near empty so be sure and plan to swing by a gas station shortly after leaving the repair shop. Washed, Waxed, and Vacuumed. ...And finally once the repair is done and I pick up my Range Rover, it typically has been washed, waxed, and vacuumed. The two repair shops that I used for several years that had been mentioned in the Range Rover forums, didn't come even close to offering the level of services that are common at Bemer Motor Cars. No doubt, Bemer Motor Cars is not perfect, but their effort is commendable. Going forward, I have every confidence that when something breaks down in my vehicle, their crew will be able to make the correct repair and get me on the road again.
16439 Moon Rock DrHouston, TX 77058
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I don't know about yasuckdick's review, but I gotta tell ya.. I totally DO NOT AGREE... The current vehicle I have, I bought from them.. it was/is my *4th* vehicle from/thru them! Here's my story... Yes my 4th vehicle from them.. They have always taken care of whatever issues were in their power to help with.. which luckily for me have been very few.. considering they are used cars. As far as used car dealers.. Orlando has been a dream.. no embellishment involved in that statement. My situation with them right now is this .. My van has been Repo'd, but not after them giving me 15 months without payments. When my Fiance' came down with Cancer in Feb of 2014, they were nothing but extremely understanding.. they gave me nothing but time. They gave me a call in November last year saying that it has been a long time since I've seen them with a payment. At the time I was in PA working away from home, trying keep the lights on and the rent paid while my Girl was back here (Houston) fighting her cancer. I said that I would see them as soon as I could. I came back and found she was trying not to worry me.. She was not doing as well as she was letting on to me, while being outta town. We went north to NY where she had different Dr/Health care, and family support. Well.. we lost our Chrissy to that retched cancer. I have been lost for months. As I said, these folks were great to me!! But how much can anyone expect from a business. Maybe more contact would've helped .. but as I said .. I have been completely.. 'Completely' lost in myself. If it weren't for a *GREAT*, elderly friend (that I consider as an Uncle) to move from his Apt. home to mine so that I wouldn't lose my Apt., I would've lost everything!! Bottom line... yes, they Repo'd van, but they were soooo patient with me and gae me soooo much time, and yes, I forgot to stay in contact with them... but still... I think these folks are Great!!! !! To Hell !! with yasuckdick's review. If you need a used vehicle.. go see these folks .. they're great people.
Saw a 2008 Chevrolet 3500 HD on Cars.com and called about it. I spoke with Armand and he told me about the truck and the buying process. I live in SC and they are located in Texas. I was a little apprehensive because it was so far away and I knew nothing about the dealership but I checked in to them and all of the reviews seemed very positive. The price on the truck was fantastic so I went for it. I put a 500$ down payment over the phone and bought a plane ticket for the following week. Landed in Texas and was picked up at the airport in the truck!!! Got to drive it 45 minutes back to the lot. What a great deal!!! The buying process took about an hour to fill out the paper work and now I'm the owner of a great truck at a fantastic price. Drove the truck back 1000 miles and everything in the truck was just as they described. I would recommend buying from them for sure, and I plan on buying from them again!!! I wanted to go out my way to write this review to help anyone who is apprehensive about buying a truck online. Armand and the guys at Everest Motors are very much legit!!! They will save you money by not tacking on all of the overhead expenses the big dealerships add to your vehicle. I am very pleased with my vehicle to date (put about 1500 miles on it) and I would highly recommend they guys at Everest Motors to anyone!!!