I simply HAD to relate my experience at the Champions location of Berkley Eye Center. In all my years of critical monitoring of U.S. patient care I don't believe I have EVER seen someone more attentive, discerning or knowledgeable to patient needs, desires and preferences than Curcy Cross. From the very moment I stepped into this facility I could tell that it was not your average "eye glass mill". After being greeted and stating that I simply wanted to "browse" first, I overheard several patients enter and specifically ask for Curcy Cross. I'm extremely big on receiving the absolute best customer service available and so after seeing several eye glass options (though admittedly I hate wearing eyeglasses) I decided to request her as well. WOW, WOW, WOW....is all I can say. My goodness this is a true Professional. She assesed my every need, desire and preference with regard to frames and lenses, greatly educated me on every aspect of the eyeglass selection process and as far as I am concerned, demonstrated to my colleagues and I that Berkley was entirely in a different league altogether when she was successful not only in making me comfortable in glasses, but giving me the all important "look" I was going for. As a result I will be sending all of my government staff members from the U.S. and outside territories whom visit to the Champions location of Berkley Eye Center for all of their Ophthalmological needs. They too have already been informed. "Ask for Curcy Cross if you want "the experience"! In addition, I'm not sure whether Berkley has an Administrative Consumer Relations Department, but someone from Corporate needs to visit this location and recruit this young woman if they do. I suspect that an ability like hers (business minded yet caring and attentive) could do wonders at a Corporate level. In conclusion, thank you Berkley for selecting exactly what a "me first" world is lacking....a true talented AND caring Professional!!!! I will definitely be keeping an "Eye" on this location.
5015 Westheimer Rd Suite 2304Houston, TX 77056
From Business: Pearle Vision Galleria 1 is your neighborhood eye doctor located at 5015 Westheimer Road. Your Houston eyecare center offers genuine eye care where your eye health …
12712 Fm 1960 Rd WHouston, TX 77065
From Business: Pearle Vision West and Eldridge is your neighborhood eye doctor located at 12712 FM 1960 West. Your Houston eyecare center offers genuine eye care where your eye he…
25905 Highway 290 Suite ACypress, TX 77429
From Business: Pearle Vision Cypress Town Center is your neighborhood eye doctor located at 25905 South US Highway 290. Your Cypress eyecare center offers genuine eye care where y…
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Ok went to this place for the first time, mainly because it is a network provider for my insurance and second because it close by. I had my eye exam (got very good service at eye doctor next door, no problems there) well I took my prescription to visionworks. I ordered 6 months of contacts because I planned to get the other 6 months online, had to purchase some at this place in order for my insurance to cover eye exam. The price was ridicoulous and I ended up paying alot more than I expected. well I never received a call telling me they were in, so I went down 10 days later to check on them. When I got them, they were not what I expected. I received 3 boxes, 2 for one eye, and 1 box for the other, very odd, and they were larger boxes, thus the reason for the almost a hundred dollar a box price. And best of all, the one box I got for one eye was the wrong prescription by -100, was supposed to be -250, but I received -350. Not sure what to do since returning the one box that was wrong would probably mess up my insurance or confuse them even more (There were 3 people standing around doing nothing when I got them ), so i'm just going to use the two boxes for both eyes and donate the wrong box. Next year I will be going back to my original optical, Sears
A friend of mine first told me about Eye Couture after I commented of how good his glasses looked. I have worn glasses a long time, and the owner Jairo Restrepo is by far the friendliest and most informative lensologist I have ever met. My prescription is quite high (diopter +6 and +7) so finding a nice set of glasses has always been hard. But Jairo is obviously passionate about his profession and just the sort of guy I want helping me with eye-wear decisions. These are objects that you will have on you face quite a bit, after all – every waking hour in my case - so I want the glasses to be comfortable. But I also want just a dash of style mixed in as well. By my nature I prefer the technical aspects of how eyeglasses are made – what materials are available, technical limitations, functionality etc. Also by my nature I am no fashion maven. Jairo was a terrific help on both accounts. I appreciated Jairo’s style opinions as he gently and patiently guided me through the myriad of options available. By the end I just the kind of glasses which suited my needs, but also just an extra dollop of “hip-ness” that would not have been there without Jairo’s advice. And the service after the sell was extra-ordinary – truly. Good store – great staff.