I am a 46 year old female who has worked in healthcare as a RN since age 19. On December 1, 2008, I was a 46 year old female, without insurance, with a actively rupturing cardiac thoracic aneurysm in need of surgery. I did not want to die. I was terribly frightened, knowing, even with sugery my chances were fair. The hospital I arrived at was trying to locate a doctor and facility that would have the surgeon and be willing to accept an uninsured individual. I was very fortunate that Dr. Ott was on call at St. Luke's Hospital. He was kind and skilled to the max and told me what to expect. The whole surgical team surrounded my bed to give me support, as my family was stuck in traffic in the Houston area an unable to see me before surgery. One of the OR personal phoned my husband's cell phone so I could talk to my son, hubby and brother before I went into surgery. That was the start of the caring hands that I recieved from the entire hospital staff. Everyone looked into my eyes to answer my questions. They worked together as a team and treated me with skill and dignity. They were speedy, because I was urgent, but respectful, because I was human, and they told me what they were going to do before they did it. I recovered and am doing well. I had the aneurysm repair and a valve replacement. They were professionals who treated the patients with dignity, patience and knowledge. They worked together as a team. I realized that this was the exceptional healthcare we all should get. Every worker I came in contact with was as respectful to each other as they were respectful of us. Thank you St. Luke's for performance that was excellant and kindness that was true. Chris Lacey
12700 N Featherwood DrHouston, TX 77034
Dr. Yeung performed a revision rhinoplasty on me recently. My only regret is not going to him 10 years ago for my original rhinoplasty. Had I seen him first I would not have needed a revision. He made incredible yet natural looking changes to my nose, I could not be more pleased with the result. He is an incredibly skilled surgeon who provides the absolute best cosmetic results. I am a physician and truly believe that Dr. Yeung is the best in his field not only for rhinoplasty but for facelifts, blephs along with a ton of other procedures. Revision rhinoplasties are difficult and my nose turned out better than I could have hoped for. Recovery was a breeze. Dr. Yeung is incredibly nice and the office staff is amazing as well. If you are thinking about having a rhinoplasty (or any other facial plastic surgery procedure) go here! It will save you money in the end because Dr. Yeung will do it right the first time.
I have always had a dislike and mistrust of any medical facility. But not here. I have never had so much care and concern and genuine service in a medical facility before. The staff go out of their way, beyond the call of duty, to make sure all your personal needs are taken care of, and that you are totally comfortable with every facet of the procedure. Even after my procedure was finished, they took good care of me while I waited more than 1 1/2 hours for my ride. They could have just sent me back to the waiting room to fend for myself, but they didn't. I would give them ten stars if there were that many!