How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Houston, TX 77002
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
About three week ago I wa involved in a colli ion that left my car unable to be driven. I wa in Hou ton for the weekend, but I live in Au tin. Luckily my car wa covered under the manufacturer' warranty which included free towing. Upon arrival the tow truck driver recomm...moreended Expro Auto Colli ion and tated that I would be able to get a rental immediately. Since I had other bu ine in Hou ton that required a vehicle, I decided to go with the recommendation. Upon arrival I wa introduced to Sal, one of the manager , who a ured me that I could in fact drive off in a rental later that day. Sal wa very helpful and under tanding of the ituation a I wa a bit panicked and catterbrained at the moment. My la t car accident wa over 6 year ago and it wa a horrifying accident that re ulted in three car being totaled out. Con equently I wa definitely hell- hocked. Sal wa extremely helpful in walking me through the claim proce with my in urance company and I did in fact drive off in a rental. I had to return t Au tin becau e I am a graduate tudent there, and throughout the entire proce , Sal kept me updated on the tatu of my car. I wa able to pick it up ye terday and it look brand new. I drive a manual Mu tang that ha unique over the top tripe that are a dealer exclu ive. My car had been previou ly dinged in a hit and run incident in a parking lot o there wa urface damage on my rear bumper. They were able to fix thi a well a an extremely rea onable co t compared to the e timate I had received from other hop . The al o maintained the integrity of my tripe which extend to the lower rear bumper. In addition Mu tang have cu tom core for their tire and my car had di tinctive rim a well. Everything wa replaced to look completely new and my car i a gorgeou a it wa when I bought it. Overall I couldn't be happier with the ervice I received. I appreciated how the hop handled everything with the in urance company. I wa even picked up from the bu top by omeone from the hop which i definitely above and beyond regular ervice. Throughout the entire proce Sal kept me updated and even dealt with pam calling from my mom. I would definitely recommend thi hop to anyone. My car wa fre hly wa hed when I picked it up which i omething NONE of the Ford Dealer hip in the Hou ton area have done for me regardle of how long they've kept my car. Definitely the be t experience I could have hoped for given the circum tance ! view less
If you are reading thi po t becau e you are earching for a body hop that i relatively cheap but yet perform rea onably good work or better without getting ripped off, then you might want to continue reading my experience with Ge ner Auto Tech. Fir t, no one ha paid or...more a ked me to write thi po t. I am writing becau e I am an extremely ati fied cu tomer though I wa very he itant to do bu ine with them in the beginning. Let me explain. Your fir t impre ion pulling up and weaving throw the unevenly parked car and perhap wreckage from previou ly repaired vehicle i likely to go out the ame way you came in and I would have probably done ju t that if omeone had not parked behind me. Appearance wi e it i not the mo t upkept facility. However, if you are willing to look pa t the le than perfect ground keeping, you will be glad you did. Fir t, before I explain the extent of the damage to my car, let give you ome background. I come from a long line of auto body trade men in my family. When I wa younger my father owned a paint and body hop. To make a long tory hort, I under tand the auto body repair bu ine and an eye for quality. My car damage: I wa hit in the pa enger ide door the extended damage to the front fender and lower quarter panel. The door, door po t, and fender had to be replaced. Approximately 3 week later the repair were completed. Again, an eye for auto body repair quality, here' what I looked for: - I looked at all the gap between the hood, fender and door for even alignment – perfect! - I looked for a mooth open and door hut – perfect! - I looked down the ide of the door and quarter panel for any uneven body work – perfect! - I looked for and paper cratche in the paint which u ually reflect improper prep work before painting – perfect! - I looked for any orange peel effect in the paint – perfect! - I checked for over- pray on part and window that wa n't painted - perfect! The craft man hip and detail that went into the preparation of my car i a equally if not better than a large dealer hip (and of cour e much cheaper). I am ab olutely giddy about the fini hed product! Without re ervation nor he itation, I can trongly recommend Ge ner Auto Tech. By the way, they paid my deductible! view less
MY NAME IS JEFF FLEISHMAN, I LIVE IN HOUSTON TEXAS, LAST YEAR I NEEDED A BODY SHOP FOR MY HONDA CIVIC. I GOT REPAIR ESTIMATES FROM 5 DIFFERENT BODY SHOPS. I DECIDED TO GET A 6TH AND LAST ESTIMATE IT HAPPENED TO BE TOMMY ROGERS COLLISION CENTER. AT FIRST MEETING, TOMMY WAS T...moreALKING SO FAST THAT HE SEEMED TO BE A FAST TALKING CAR SALESMAN THAT JUST WANTED TO MAKE THE SALE OR GET MY BUSINESS. HE LOOKED AT MY HONDA AND ONE THING I MUST SAY IS THAT TOMMY IS VERY KNOWLEDGEABLE AT HIS CRAFT HE TOOK THE TIME TO EXPLAIN EVERYTHING AND ANSWERED ALL MY QUESTIONS. THEN HE LOOKED AT ALL THE ESTIMATES AND BEAT THE LOWEST REPAIR ESTIMATE I HAD!!! SAVED ME OVER $ 1500.00 DOLLARS!!! HE DID JUST WHAT HIS NAME SAYS: "GUNNED DOWN ALL THE COMPETITION. REPAIR WAS FAST AND MY CAR LOOKS LIKE I JUST DROVE IT OUT OF THE SHOWROOM FLOOR. I WAS SO PLEASED WITH THE SERVICE, I TOOK MY LITTLE BROTHERS VEHICLE FOR REPAIR. AND ONCE AGAIN TOMMY "GUNS DOWN ALL THE COMPETITION" AND SAVED MY BROTHER $ 500.00 DOLLARS (FROM THE LOWEST ESTIMATE). CAR LOOKS GREAT LIKE NOTHING EVER HAPPENED. NEEDLESS TO SAY MY BRO WAS EXTREMELY PLEASED WITH THE REPAIR WORK. I WILL ALWAYS GO TO TOMMY ROGERS COLLISION CENTER FOR ANY BODY WORK NEEDED AND WILL RECOMMEND TOMMY AS THE BEST BODY REPAIR SHOP IN HOUSTON TEXAS. TOMMY "GUN" ROGERS IS FAIR AND IS A MASTER AT HIS TRADE. I AM RECOMMENDING A FRIEND THAT IS IN FACT TAKING HIS VEHICLE THIS WEEK FOR A REPAIR ESTIMATE. I AM SURE THAT TOMMY ROGERS WILL BEAT ANY AND ALL REPAIR ESTIMATES ONCE AGAIN AND LIVE UP TO HIS NAME: TOMMY "GUN" ROGERS. IF ANY ONE EVER HAS (GOD FORBID) AN ACCIDENT AND NEED A GREAT BODY REPAIR SHOP GET SOME ESTIMATES AND TAKE THEM TO "TOMMY GUN" YOU WILL BE EXTREMELY SATISFIED WITH THE SERVICE AND REPAIR WORK. IF YOU HAVE ANY QUESTIONS E-MAIL ME. I WILL BE MORE THAN HAPPY TO ANSWER ANY QUESTIONS THAT YOU MAY HAVE ABOUT THE SERVICE I RECEIVED FROM TOMMY GUN SHOP jeff_flei hman(at)yahoo.com. TOMMY "GUN" ROGERS IS A TRUE PROFESSIONAL WILL NOT DISSAPOINT AND SAVE YOU LOTS OF MONEY "GUNNING DOWN ALL THE COMPETITION". KIND REGARDS AND HAVE A NICE DAY. GOD BLESS YOU ALL FROM A FELLOW HOUSTONIAN , JEFF view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.