Wells Walk-In Clinic
10311 N Eldridge Pkwy, Houston, TX 77065
Phone: (281) 890-3844
Fax: (281) 890-3844
Wells Urgent Care
Wells Walk in Urgent Care
By Appointment Only: No
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Do NOT go here. When Dr. Wells was in charge of and at this clinic, it was outstanding. It was the easiest process and Dr. Wells was extremely knowledgeable and had a wonderful bedside manner. Not only was my experience today disappointing, they truly made me feel like they did not care. They did not seem concerned about my issue, the doctor I saw was rude and unfriendly. Would not even properly introduce herself. After waiting for 75 minutes, she came into the room and let me know that there's nothing they can really do for me there and I should go elsewhere. After being written a prescription upon my request, with no physical examination been done, I went to my pharmacy to pick up and they called the order in incorrectly. So now I have to wait an additional day to get medicine that I had to request.
The bottom line is, the people at this facility simply do not care about their patients and they do not try to hide it. You will be treated like a lesser person, you will be treated like you are beneath them. They do not care for your well-being.
Now that Dr. Wells is gone, it is a complete waste of time and space. Do not use this facility.
When Dr Wells was the owner/operator of this clinic it was a great place to go! The service was wonderful, the prices where fair and the staff actually cared about your well being. I sure miss her! Ever since she retired and left this office has become more and more out of touch with simple hospitality. As you may have guessed I've been going to this office for a long time, they have all my records and should know just about everything about me, but every time I go in I have to remind them what meds i take day to day, if I'm sick I constantly have to remind them what works for me and what dose not. This is not acceptable! They should take MUCH MORE care and read your chart before prescribing anything. But they don't care, they just want your money. Then when you call back a week later because what they prescribed is not making you better, they ask you to come back into the office for ANOTHER visit so they can take more of your money to give you the prescription they should have given you in the first place.
These people will treat you nice at first but in the end your nothing more than their person experiment.
"BEST MEDICAL CLINIC IN HOUSTON" This is the only medical center I've ever liked. It's obvious the people there actually care about me---how weird is that! And they arent all about the money. I don't have insurance and here i dont really feel like i need it. I keep saying I'm going to bring their office a present, but every time i go there I'm not feeling well, so I'm writing this review instead. Thank you Gail Wells and the rest of your staff, you always make me feel better when I'm down and out.
Great people. Great Service. Great Prices. What I like is that I am treated like an individual...they know my name as I walk in and seem genuinely concerned about me. And....I don't sit waiting in one of the examination rooms for an hour waiting to see someone. I don't have insurance, so they make sure to not prescribe expensive medications I can't afford. Plus the office visits are cheap.
I trust Gail Wells and the staff at Wells Walk in Clinic to take care of myself, my wife and our 2 sons. When it comes to my 2 boys, I am fanatical that they get the very best of everything. Gail Wells treats my sons as if they were her own children. She listens carefully to everthing they have to say. My previous doctor seemed disinterested when my sons spoke and would direct all the questions to me. My sons are 7 & 9, they are the ones that are sick, they know what feels wrong to them and know how to tell someone about it. My kids used to dread the doctor, now when I say "Let's go see Ms. Wells", they instantly want to go because they know she will make them feel better. Last thing I think is important to mention is that the Wells Walk in Clinic is a Super Bargain! A follow up visit is $25, I think. You also don't need an appointment, so when I don't feel well I just drive there immediately and don't have to worry about getting hit with a giant bill.
This is the best medical care I have ever received. Gail Wells is one of the smartest people I have ever met in my life. The staff truly cares about you and it shows. Somebody posted that their are lots of hidden fees. This is absolutely NOT true. I took a friend their and he has simple outpatient surgery and it was about $265, a hospital had estimated around $4500!!! Since first comming to see Gail, I have since moved 45 minutes away. I continue to see her and the rest of the staff because they are worth a 45 minute drive AND they are saving me a fortune. Thank you wells walk in clinic!!
Wells Walk In Clinic is awesome. The staff is very friendly and the staff are phenomenal. They really take their time and care about you individually. The fees were laid out there for me and they told you how much each item was going to cost. I have insurance but this was cheaper than using my high deductible insurance. The office is nice and clean. I will be back for sure and I would highly recommend Wells Walk In Clinic to anyone!