Two Men and A Truck
7935 Wright Rd Ste B, Houston, TX 77041
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I would STRONGLY suggest that anyone considering a move from Jersey Village, TX, NOT use this service. I only had them pack my truck, a simple process considering that all of our furniture was coming out of a stoage unit, already boxed and wrapped. The movers did such a terrible job in packing the furniture in a protective manner that my brand new bedroom set was completely destroyed and several other pieces required restoration work. Because the movers didn't "drive" the truck all of the way to Tucson from TX, they then refused to cover the damage that their "professional" movers caused with an unbelievably shoddy packing job. I could have hired two college kids for a fraction of the cost and had about the same results. I would NOT recommend the Jersey Village location or their movers, and in fact, would recommend that people stay far away from them. Use another service like 3 Men Movers or someone with some professionalism and ethics. These guys are a joke.
These guys are fast and know how to get the job done. I called them on a Tuesday for a Friday move. They arrived at 8:00am and they moved us from one house to another in about 2hrs. These guess are very friendly and know how to keep the customer happy. Your the best! Thanks
09/10/2009Provided by Citysearch -
The packed everything really well so i was very happy, but then when they moved it they just threw things on its side upside down, sideways. It's a week after drop off and i am STILL finding things that they damaged. My sofa's all the springs popped off and i had to reconnect. My coffee table has a huge gauge out of the top. My office Credenza the door is jammed and is hard to open. My grandmothers antique furniture the back was broken and we had to screw together and the list goes on. It's like they think because they put a blanket on it, it can't get damaged well it can! Also i paid extra for a 3rd guy i should have saved my money as he was hung over and it took and extra 3 hours to move. A total of 10 hours to move only furniture out of a 2400 sq ft. house. Ridiculous!
04/13/2007Provided by Citysearch -
I recently used Two Men and a Truck again, and they were totally AWESOME! I have used Two Men and a Truck several times in the past, and they continue to be the best, most reliable moving company I've ever used. I've moved many times with other companies, but they just can't provide the same customer service that I get with Two Men and a Truck. They have always been on time and ready to work. The men were friendly, and they definitely knew what they were doing. The trucks were nice and always well equipped. They shrink-wrapped most of my furniture in house and everything was nice and well protected with blankets on the truck. Their customer service reps were also friendly, and very knowledgeable. They provided me with an estimate over the phone that was right on the money, and even offered a free delivery of boxes. The boxes that I purchased were very competitive on the price, and they even took back the boxes that I did not use. I will NEVER use another company again after using with Two Men and a Truck! Obviously, I would recommend them to anyone.
01/19/2007Provided by Citysearch -
I hired Two Men and a Truck (three men for this move) to move me approximately 2 miles. Although they showed up on time it took them over 5.5 hours to move/pack my apartment and move to the new apartment. After about 1.5 hours we noticed they were not consolidating their loads, packing efficiently, nor taking the fastest route to their truck. They also packed things inefficiently so as to charge for more boxes and packing material (ie. they packed a slow cooker in the biggest box available, by itself). After receiving the bill I was shocked they didn't credit any time on the clock because of how slow they carried the boxes and inefficiently packed the boxes. Not only did they take their time, which increased the bill significantly, but they charged almost $100 for packing supplies, which included a few boxes, tape, and paper. These supplies (other than boxes) were never described in the estimate that was given to me.
I think we were unfairly charged for the packing supplies, especially since we had our own and they wouldn't use them. I also think the movers purposely took their time to to increase the bill, considering I had two men do it last time in 1.5 hours.
I have since spoken to the local customer service rep and they offered nothing but an apology for an almost $700 bill, keep in mind, this was a 930 sqr ft apartment (taking none of the appliances) and moved 2.3 miles down the same street. After inspecting our things we had numerous scratches, nicks, and dents in our wood furniture as well. Over all, I would never recommend this particular company in the Houston area. Their rates are some of the highest in the city and they did an exceptionally ineffecient move.