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The KAAWS Clinic

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Business Details

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

Extra Phones:

Fax: (281) 200-2328

Sponsored Links
Brands:
wellness
Payment method:
visa, master card, discover, debit, check
Neighborhoods:
Sheffield Estates, Northglen
AKA:

The Kathy Andrews Animal Wellness Services Clinic

Categories:
Pet Services, Veterinary Clinics & Hospitals, Veterinarians

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Reviews

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09/21/2015

Overall

I have had this place recommended to me and I do not understand why. If you can get them to answer the phone they are completely lacking professionalism and they are very negative. Look at the website; it is like they predict all the negative dealings with clients before they even happen. Extremely negative!! Not very welcoming. I did not make an appointment because first I tried to call 2 times in a year and only got busy signal, terrible communication. So I went to the website and was totally turned off by them. I will drive the extra 30 and go to snap.

12/09/2014

Overall

if you are punctual and care about your pet, this is the place to go! This is the way it should be done! You arrive to your appointment on time so that I won't have to wait when I arrive on time. The service is the most important thing to me, and it's wonderful! They are concerned about your animal's wellbeing and are very informative.

12/01/2014

Overall
I would take you pet elsewhere

They say they sent out an e-mail saying for what time you're pet has to be there. I never got an e-mail. I got 4 text messages but no e-mail. I was there at 9:10 and on my text message it says to be there at 9. The lady at the front desk, does not know anything about customer services. She said she went to ask the doctor if my dog can't still get spay. And she brings back a piece of paper saying 7- 8:45 am I was suppose to have my dog there before 8:45. Never got an e-mail. So they wanted me to pay a 10.00 late fee reschedule my app. And put down another 25.00 down payment. Don't think so rip off vet doctors. And I will be disputing my 25.00 charge. And will not be going to this place and plus it was not every clean.

Pam brown

Houston Texas

And if the people at Kaaw want to say that they are sorry for my inconvenience they should have my number on file. I had a appt. for dec.1 2014 @ 9 am. My pets name is Miley call me Kaaw and say you are sorry for making me miss a day of work..

05/10/2013

Overall

HORRIBLE!!!!



THE GIRL WHO ANSWERS THE PHONE MOST OF THE TIME HAS NO CLUE WHAT SHE IS DOING!!!!! GAVE US THE WRONG ADDRESS THEN WHEN WE GET THERE LATE!! BECAUSE OF HER!! THEY DONT SEE THE DOGG THEN ON TOP OF THAT CHARGE 10$ TO RESCHEDULE! ... I WAS HIGHLY UPSET AND I TOLD HER OVER THE PHONE TO GIVE ME HER NAME SHAYLA SOMETHING SIMILAR, AND SHE THEN SAID SHE **NEVER SPOKE TO ME** WHEN I TOLD HER I WAS GOIN TO TELL HER MANAGER!!



I WILL NEVER!!! EVER!!! GO TO THIS PLACE AGAIN!!!

02/03/2013

Overall

First of all I would like to say to everyone who is complaining about the strict late policies: Would you be a minute late for a job interview? If you know your house is far from the clinic, leave an extra ten minutes early!!! Do you honestly think its ok to just show up to ANY appointment late? NO. You made an appointment for a certain time, BE THERE ON TIME! If you don't think you're going to make it, CALL THEM AND THEY WILL LET YOU KNOW IF THEY WILL BE ABLE TO SEE YOU OR NOT. I have been bringing my pets here since they've opened and I always see angry customers treating the staff at the clinic terribly and so disrespectfully, yet THEY are the ones who arrived to their appointment 10 minutes late.



I think the KAAWS clinic is a great clinic and I believe in everything Dr. B and all of its employees stand for. Sure every business may have a mishap every one in a while but I feel like the staff at the clinic all care about customer satisfaction and helping your pet out the best way. It's a very clean and welcoming clinic, I have not once smelled a "bad smell" there before. KAAWS is the only way I am able to have four pets and not break the bank, so THANK YOU to all the doctors and staff working there. You all should not have to put up with some of the rude and disrespectful people who come through there.

02/02/2013

Overall

OMG! This place is amazing. We have 4 dogs so vet bill can pile up. We were recommended to KAAWS and gave them a try this year and were very happy. Prices were VERY reasonable and anywhere from 25% - 50% less than our previous vet on Fry Road. We have dealt with 2 vets (female) at KAAWS and they were both great. I highly recommend KAAWS to anyone who needs to save money and still get great care.

01/24/2013

Overall
literally 2 minutes late

I was literally 2 minutes late and got charged ten dollars and was forced to reschedule. 2 freaking minutes.

12/27/2012

Overall
Friendly and informative

I read the "bad" reviews and I must say, I was hesitant at first, but went ahead and took my two pets. I had told myself if the feeling was bad when I got there I would leave and loose my deposit. I got there being skeptical. My dogs acted fine during their check up before surgery so I was ok, I did worry of normal mishaps, but it all went well! They were very nice to me and my two dogs. They were very informative as sweet! For these people complaining about being one minute late, my question is would you be one minute late to your interview for a job? Think about other people's time! I was early and absolutely loved this place. If I ever need another spay or neuter I will defiantly be back!

11/25/2012

Overall
I went to Kaaws Clinic to have...

I went to Kaaws Clinic to have 5 of my pets spayed all on the same day. I choose this place not only because of their awesome prices but they also have a in house laboratory. I have had animals spay at low cost places before and this was by far the best experience that I have had. If I had to have animal spayed again this will be the place I'd go.

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The KAAWS Clinic

17259 FM 529 RdHoustonTX 77095

(281) 200-2325

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The KAAWS Clinic

17259 FM 529 RdHoustonTX 77095

(281) 200-2325

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