I chose company based on reviews. Service took 5 hours because guys were hanging out and talking the whole time. Workers took apart shower knob, put together, realized they had done something wrong, had to do it all over again and then left the knob visibly crooked. I called and sent a picture to the company. next day another worker came out and looked at the crooked knob, stated he would have to take everything apart and he thought he was only coming to do a quick fix. Needless to say I paid $400 and my knob is still crooked but I didn't fell like calling all over again and having to take more time off work . Will not rehire.