- BBB Rating:
- Extra Phones:
Phone: (713) 429-0428
Very rude, horrible customer service. I ordered tickets back in May for a sept game and was told they would email it the morning of the game. I was told they were a small company and how dare I use a coupon code for each of my orders, they weren't making much money on me and for me not to buy from them again.
My initial review was as negative as you can get looking at the title. I tried but could not remove it. Anyway, back to the review. It was not a good experience at all. Once the problem was discovered, they responded to me immediately by phone and email. They resolved the issue to my satisfaction, and all is well. Bottom line is I did not get to go to the concert, but they did all they could to resolve the issue...some of which was beyond their control. I will definitely use them in the future.
My girlfriend (naive on her part I admit) bought tickets online for a show. She thought MyTicketIn.com was the box office and the total amount for 2 tickets came to over $95 each including fees, taxes, charges, etc. Even when the website states that their are NO service fees. I knew the value of the tickets was $12 each so I called MyTicketIn.com (30 minutes after she ordered them) to see if they would hold the tickets and issue a refund because this was a total rip-off and false misrepresentation. The venue is basically a bar that charges a cover and doesn't "sell out."Quickly an employee named Malcom Robinson took the call over. He was an total jerk and insulted myself and my girlfriends intelligence. He told me that he was the owner and I confirmed (easily) by searching online. If he wasn't the owner should be embarrassed for how they represent him. Malcom Robinson made very insulting comments and asked me how I think he should run his business. He also asked me how much I paid for the tickets and what the price at the venue charges and he stated, "wow, looks like I did pretty well them," while talking about his margin.
I reported them to BBB and discovered they are operating under an alias from a previous name of GotTheTix.com. I have received the tickets and they were printed from a computer with the price of $11.90 each from "ticketmaster.com." They Over charge and are completely disrespectful. I WOULD NOT ORDER FROM THEM, even if they were the cheapest tickets around. Not worth supporting such a cheat of an owner and company. BE CAREFUL BUYING HERE, or DONT!
11/28/2011Provided by Citysearch -
Since the Texans have been winning lately, I decided I wanted go to one of their games. I was skeptical on prices but after talking to one of their reps, and seeing the map of the stadium, I decided to buy 2 tickets near the end zone. I must say it was one of most fun days in my life. I had great time at the game and wouldn't of got tickets near that section if there weren't the helpful representative. I will definitely be using these guys more often.