01/18/2012Provided by Citysearch -
Immediately upon check-in, we did not feel comfortable here. Gina said we could store bicycles in the garage/office. She neglected to let the owner, Lisa, know about this as we found out the next morning. Gina was unwilling to actually show us to our room 'it's at the top of the stairs, the key should be in the door'. The bed was comfortable enough, however the bathroom was in need of a good clean. Dust and grime on the walls, a towel that had something brown and sticky on it, just not clean enough. Customer service was poor and we were made to feel like an inconvenience for just being there. For $200 per night, I expect that if I have a bicycle in Houston, TX, that I'll be able to keep it on the property. I expect a clean bathroom. Based on prior reviews, I really expected good things from this place and I was incredibly disappointed.