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Memorial Hermann Southeast Hospital

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Business Details

Hours:

Regular Hours

Extra Phones:

Fax: (281) 929-6371

Sponsored Links
Services/Products:
  • Orthopedic Surgery
  • Acute Care
  • Trauma Center/Level III
  • SNF Care
  • Oncology Services
  • Sub-Acute Care
  • Medical/Surgical
  • Cardiac Catheterization Lab
  • Rehab
Payment method:
amex, all major credit cards, mastercard, discover, visa
Neighborhood:
Southbelt - Ellington
Accreditation:

Not for Profit

Category:
Hospitals
Other Information:

By Appointment Only: Yes

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Reviews

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06/21/2016

Overall
Expertise
Facility
Professionalism

Their records department is ridiculous. After weeks of trying to get my records faxed to the police and myself for care program req we are yet to get it. Hours & hours on the phone to get a sheet of paper I could drive 5 minutes and pick up. The phone system in particular seems to have been designed by Comcast's psychological warfare department: a confusing labyrinth of sub menus, Flute piano duet Mazak, with a 1 second iambic beat so that you can not forget that your time and life is ticking away....constant reminders that your call is important, followed by random Rings...like they might pick up, and then it says "Hello!......thank you for calling....your time very is important to us..... (This is how supervillains are created)* try this for fun to test their sense of urgency in serving you, call the pay bill number and see if you can say your name twice before it picks up. Another option: (what I usualy do) see how many reviews you can post while you're stuck on the phone with them.

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05/02/2016

Overall
Expertise
Facility
Professionalism

Last Monday I had to be admitted into Memorial Hermann Southeast I was put up on the 4th floor I just wanted to write this review for the nurse is on the day shift and port of the night shift to thank them for their services y'all I have a wonderful staff they took well care of me and I wanted to let them know how much I appreciate you so thank you Miss Shaliru Miss Amanda Miss Crystal and Miss MJ thank you very much I also want to include the kitchen staff Miss Nikki that took the time to come and make sure but my nutrition was kept up and very well thank you from Miss Johnson that was in 421 you ladies have a wonderful day thank you very much

10/29/2015

Overall

They will file lawsuits if you fall behind on your payments. It will destroy you credit rating. The service was adequate but the accounting department has evil intents. Not a non-profit.

07/10/2015

Overall

The radiology department is horrible....charged you for something they did not do.

Not recommended at all. I would never ever use them again for mammography or any other screening. I been going this hospital for the last 13 years for annual mammogram but after the experienced I had back in February this year...I am considering of going to another facility that has excellent service. ������������

06/25/2015

Overall

This place is a prison! Not because the accommodations are bad, but because they throw you in a room and won't let you leave. They don't care how the patient is feeling. You leave when THEY SAY you leave. My wife had our baby there and because she's awesome, she and baby were ready to go home the next day. We asked if we could go home and were told multiple times that the doctor would come by to see if we could be discharged. We waited for like 5 hours, then when went to the nurse's station to see what's up, nurse just said coldly. "Under no circumstances do people go home before 48 hours. WTF? So you keep us an extra night to check her blood pressure once, then Bill our insurance for an extra $700? The doctor finally came by and said the same thing. Sorry, you can't leave yet. We are patients, not prisoners. We should be able to go when we want, even if it is against the doctor's recommendation.

02/23/2015

Overall

My husband was in that hospital he was not taken care of he was bruised and left in a hot room I mean very hot and they took his call light when he complained and refused to feed him it was real bad I am getting a attorney that is so bad then they sent him home and he is back in the hospital after four days on life support great hospital almost killed him.

01/03/2015

Overall
Terrible hospital! Hospital st...

Terrible hospital! Hospital staff including doctors are unattentative and not informative. Two doctors came in for a total of four minutes during my 24 hour stay. The doctor ordered medication for me which he thought I was taking and if I would of took could have made me sick. Questioned the nurse and she said your blood pressure is fine I dont know why he would give this to you! Had a question about theblood that was being taken and the attendant rolled his eyes at me! I could go on! Was absolutely the worst experience ever!

10/16/2014

Overall

Went to SE Memorial because of proximity. Bathroom in waiting area was filthy with blood on the floor. Although staff was friendly and prompt the nurse repeatedly coughed and sneezed in my room. No one used hand sanitizer ,washed their hands or used gloves. Nurse left bloody materials from IV in room and kept adding to the dirty pile throughout my stay. I left after numerous tests with no diagnosis.

09/26/2014

Overall

My husband had a stroke at age 62. Went to SE Memorial because I have a wonderful doctor and that is the only reason we went there. He was put on 24 hour stay. He went home the next day. After thousands of dollars worth of test never learned what caused the stroke. Had a room mate that coughed continually the entire time. He didn't get the medical attention it appeared he very much needed. Within 10 days we had to go back to SE Memorial due to my husband not being able to keep anything down and he became dehydrated. It was clear to a first year medical student. The ER doc insisted on running all the same test he just went through. I protested and was told if he could not do all these test them for us to leave and find care elsewhere. Of course, nothing came from the test. They put one bag of liquids down him. I had to leave for a while. Got a call from him that he was outside the ER in a wheel chair. They pushed him out and said "call your wife". Within another week he was dehydrated again. Went to Ben Taub. GREAT medical team. Can't say enough about them. Found the compassion and medical care that was needed. He stayed 4 days there and they sent him home with medicine that helped him keep food and liquids down which resulted in him getting better. One more things. The 4 days at Ben Taub cost was $7 thousand dollars less than 24 hour stay at SE Memorial. This is not the first time we received poor service and medical care. I have a grandson who could have died from an infection that SE Mem. said was allergies. Took him to his doctor the next morning and was told if we hadn't done that he would have died. No Thanx to SE Memorial. Stay away if you suffer something serious. Cuts, flu and such may be ok, but you will pay, pay, pay. I am thinking we will have to find a new doctor since that is the hospital he uses. And that is a shame for our doctor is GREAT! Too bad he doesn't have hospital privileges at a great hospital.

Overall

In Dec. 2011 my husband had 2 colon surgeries where he was gutted like a deer if someone does not know what colon surgery looks like it's horrible. Dr. Glen Garner at Southeast Memorial saved Jim's life! Also, my mother had stage 4 lung cancer at the same time and was in the room directly above my husband. My mother's cancer team was very good to her but during her radiation treatments a nurse flipped my 77 year old mother and hurt her leg so she would not go back for further treatments and died 3 months later. I was not happy with the nurses at Southeast Memorial Hospital some were caring and compassionate others could care less for the sick and dying.

Angela Green

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Memorial Hermann Southeast Hospital

11800 Astoria BlvdHoustonTX 77089

(281) 929-6100

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Memorial Hermann Southeast Hospital

11800 Astoria BlvdHoustonTX 77089

(281) 929-6100

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