My kids have been coming to this dental office for 4yrs. Both kids have braces and have had THE BEST EXPERIENCE with their braces. My children were terrified to see the dentist but after coming here they look forward to going to the dentist. It is so convinient to have a Pedo,Ortho, and regular dentist on staff. My whole family comes here. The staff is so friendly and makes every visit enjoyable. I would recommend this office to my friends and family.
I'm a patient here for about 6mths for ortho (braces). They are really fast and friendly. I've never had a problem here. I like my general doctor and my orthodontist. I recommend Lovett dental airline to everybody.
N. Eldridge and 1960 location: I called to set up a new patient appointment and was treated cordially by the facility manager, Mike; however, when I called back to cancel my appointment (after having read HORRIBLE reviews on CitySearch), I was treated with less than cordial service... The girl who took my call, Antoinette (or whatever she called herself- unintelligible speech), not only was abrupt and rude, but hung up on me when I stated I did not want to reschedule my appointment. Upon calling her back to find out why she hung up on me, I was, again, treated with disdain when she said, ""I thought we was through talkin'... You wasn't done?"" Needless to say, I called to speak with Mike and was placed on hold each and every time I called back (5 times); until, on the sixth attempt, I was able to catch him. I explained what happened and he stated that his folks were ""still in training."" It appears that Lovett Dental needs to either re-train their staff or hire more professional and courteous folks to run their offices. If I could give them zero stars, I would! WARNING: DO NOT GO TO LOVETT DENTAL... EVER!!!