In February of 2012 I put a deposit down on what I felt was the best reception hall I'm Houston for my daughter's 15th birthday. What I ended up with 17 months later was an experience that fulfilled all my hopes and more. Let me start by saying when I first visited the hall I thought, for sure I can find cheaper than this but just as nice. My hunt ended after a handful of places that offered a lower price for a much lower standard. Too small, not enough parking, dingy, bad area, too big, near a strip club lol. These were the challenges I faced. I decided on La Fontaine because they followed up with me, they had a service promise no one could beat, and Elva sprayed the place down religiously with Febreeze and I almost wanted to eat the place it smelled so yummy! Esteban took so much time with me. He explained everything, he made the connection as not only a customer, but a real human being. He told me about his family and how he understood my hesitations. He was patient and it paid off...literally. The couple of days before my daughter's quince, the hall was not booked. The team had my decor and table settings in place by Thursday which gave me plenty of time to come in, set everything up, and finalize any last minute details. I was relieved. The day of our event, I was stressed from head to toe, but immediately Aida jumped right in to my aide. She helped me, my partner, my daughter and my vendors the whole night. Anything we needed she got it for us, anything scheduled, she kept us on track. The waitstaff was amazing, the food delish. The cake was exquisite, and all came from vendors recommended by La Fontaine. I barely had to lift a finger! I received so many compliments on our event from all my friends and family. It was truly successful. After the event was over, the service didn't stop there. The waitstaff offered helping me load my car, retrieved any unused decor, packaged my leftover food and cake. They were truly the most helpful I've ever seen. I can't wait to get the pictures and video from Houston Studio Pro-the photographer recommended by La Fontaine. Throughout our whole process, Teresa with HSP captured the most precious moments for us. She was so sweet and professional. The words I leave cannot even begin to explain the sense of joy I feel about the services I received. Elva and her team at La Fontaine delivered the night to me and my family on a silver platter. It was perfect and I look forward to working with them again for our next event.