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La Fontaine Reception Hall

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Business Details

5

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (713) 979-1435

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Category:
Banquet Halls & Reception Facilities
Other Information:

Parking: Free

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Reviews

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12/23/2013

Overall

I would like to thank La Fontaine for helping me through the stress of planning a wedding for 300 people! Every member of their team holds a special place in our memories and heart: Estevan convinced me that La Fontaine was the perfect venue for us, Elsa dealt with my wedding Pinterest board for the decoration (sorry, Elsa), and the owners, Elvia and Camilo, made sure to be around when I most needed them. With that said, I call all the brides to have their weddings at La Fontaine!

08/29/2013

Overall
All I wanted and more

In February of 2012 I put a deposit down on what I felt was the best reception hall I'm Houston for my daughter's 15th birthday. What I ended up with 17 months later was an experience that fulfilled all my hopes and more. Let me start by saying when I first visited the hall I thought, for sure I can find cheaper than this but just as nice. My hunt ended after a handful of places that offered a lower price for a much lower standard. Too small, not enough parking, dingy, bad area, too big, near a strip club lol. These were the challenges I faced. I decided on La Fontaine because they followed up with me, they had a service promise no one could beat, and Elva sprayed the place down religiously with Febreeze and I almost wanted to eat the place it smelled so yummy! Esteban took so much time with me. He explained everything, he made the connection as not only a customer, but a real human being. He told me about his family and how he understood my hesitations. He was patient and it paid off...literally. The couple of days before my daughter's quince, the hall was not booked. The team had my decor and table settings in place by Thursday which gave me plenty of time to come in, set everything up, and finalize any last minute details. I was relieved. The day of our event, I was stressed from head to toe, but immediately Aida jumped right in to my aide. She helped me, my partner, my daughter and my vendors the whole night. Anything we needed she got it for us, anything scheduled, she kept us on track. The waitstaff was amazing, the food delish. The cake was exquisite, and all came from vendors recommended by La Fontaine. I barely had to lift a finger! I received so many compliments on our event from all my friends and family. It was truly successful. After the event was over, the service didn't stop there. The waitstaff offered helping me load my car, retrieved any unused decor, packaged my leftover food and cake. They were truly the most helpful I've ever seen. I can't wait to get the pictures and video from Houston Studio Pro-the photographer recommended by La Fontaine. Throughout our whole process, Teresa with HSP captured the most precious moments for us. She was so sweet and professional. The words I leave cannot even begin to explain the sense of joy I feel about the services I received. Elva and her team at La Fontaine delivered the night to me and my family on a silver platter. It was perfect and I look forward to working with them again for our next event.

01/13/2013

Overall

La Fontaine Personnel:

Thank you for allowing my daughter to have The Quinceanera of her dreams, in a beautiful hall with excellent service. Thank you for fulfilling and overachieving our expectations. Thank you for your hospitality and excellent service.

I recommend anyone that has anything to celebrate, don't think twice about booking it here.

10/26/2012

Overall
Its a beautiful place nothing ...

Its a beautiful place nothing to compare to other Venues. When I saw the reviews it scared me a bit. It turn out to be a great place after all and would truly recommend this place. My wedding was exellent, the staff was great with my guest. I was so stress with the whole planinng but who dosent get stress. But the day of my wedding turn out to be the best day of my life. La Fontaine staff but everything in place and its a good thing I but all the bad comments to the side. All I have to say thank you and God Bless this venue.

08/12/2012

Overall
WORST mistake horrible customer service!!

I booked my wedding date for spring 2013 and at first la fontaine owner Elvia and her husban Camilo treat you like a royal queen and promise you that everything is going to be well taken care of and they are there to help you but is just all BS talk all they care about is to get you to sign a contract and pay the deposit after you sign a contract you are basically screw I tried getting hold of elvia or camilo for hundreds of times and nobody will ever return my call left messages and nothing... Make sure YOU ASK TO READ THE CONTRACT!!!! They hide a lot of things from customers I will NEVER EVER recommend this place to anybody not even my worst enemy!! Don't be fool by the beauty of the venue it's a pretty venue but own by careless and money hungry people Elvia and Camilo!!!!!!!

07/09/2012

Overall
this place is super disorganiz...

this place is super disorganized and unprofessional. They only want to take your money and make all these promises. after the date you are locked into the contract and they don't have to give you a refund which is 180 days before your event-everything changes. They treat you like you are not important. They manager, Estevan Salazar, told me he didn't have to accommodate me for their mistakes because they are booked for the rest of the year and they run a good business. He told me he didn't care if I didn't understand how the operated or not.

04/21/2012

Overall
I would give the actual venue ...

I would give the actual venue a 5 star but 1/2 star for the people I had to deal with. My wedding was amazingly beautiful but I had a lot to do with it. My attention to details was my most important thing.The quality of the product you receive with La Fontaine is very good but the way they are running the business is just plain wrong. I will not get into too much detail but I personally will not recommend this to anyone I know...I care too much about them. It's beautiful but the experience was painful.

02/23/2012

Overall
Too expensive for what they of...

Too expensive for what they offer. Never return a call just take your money and buisness somewhere else and look for real packages.

12/02/2009

Overall
DO NOT BOOK WITH THEM!

THE PRESIDENT ELVIA IS VERY RUDE AND DOES NOT KEEP HER WORD. IF U DO BOOK WITH THEM MAKE SURE YOU GET EVERYTHING IN WRITING BY HER ONLY CAUSE I HAD STUFF IN WRITING WITH HER MANAGER SINDY AND SHE THAT SHE IS THE ONLY ONE THAT COULD DO THAT BUT I THINK THAT IS BULLSH*T, THINKING OF GOING TO THE SMALL CLAIMS COURT, WE SIGNED WITH THEM BECAUSE OF THE PROMOTION THEY HAD AT THAT TIME WHICH WAS FREE SOFT DRINKS THE WHOLE NIGHT AND SHE CALLS ME AS IM WALKING OUT THE DOOR TO GET INTO MY LIMO ON MY WEDDING DAY SAYING THAT SHE ISNT PROVIDING THAT AND THATS THAT....I WAS SOO UPSET THAT IT KINDA RUINED MY DAY AT THAT TIME. SHE WAS RUDE TO A LOT OF MY GUEST, SHE DIDNT LET SOME OF MY GUEST IN, SHE TOLD ME THAT THE WAITERS WERE GOING TO SERVE THE FOOD AND THEN AT THE TIME FOR THE FOOD SHE SAYS NO THAT THEY ARENT SUPPOSE TO DO THAT, SO I HAD TO ASK SOME O F MY GUEST TO HELP SERVE. THE DJ HEARD HER SAY "NO VIERA RENTADO EL SALON A ESTA GENTE DE PULGA" WHAT KIND OF PERSON SAYS THAT?!!?!? YOU WILL REGRET SIGNING WITH THIS BALLROOM, CAUSE SOMEONE HAD WARNED ME ABOUT HER BUT IT WAS TOO CLOSE TO THE DATE TO CANCEL. ITS A NICE PLACE BUT THE STAFF IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!! IF IT HAPPENS TO YOU MAKE SURE YOU COMMENT ON THEM.....

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La Fontaine Reception Hall

14902 Northwest FwyHoustonTX 77040

(832) 464-7186

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La Fontaine Reception Hall

14902 Northwest FwyHoustonTX 77040

(832) 464-7186

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