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Kung Food

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Business Details



in Business


Regular Hours

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Payment method:
Asian Restaurants, Chinese Restaurants, Restaurants
Other Information:

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Wheelchair Accessible: Yes

Cuisines: Asian, Chinese, Pan Asian

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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Provided by Citysearch - 
Unpleasant Experience

The food is ok but the service isn't. I've ordered from there quite a few times, usually delivery or carry out. The attendant/cashier is often rude and short tempered. Recently, I placed an order for delivery and when it arrived part of it was incorrect. I immediately called, while the driver was still here, to let them know it was wrong and even offered to bring it back (the driver had other delivery's to make). The rude attendant on the phone, in an almost yelling voice, says to me: ""No, that's what you ordered, that's what you told me, you didn't tell me that you don't eat beef and yes the egg rolls have beef in them. You can't bring them back because you didn't tell me that you don't eat beef."" She wouldn't let me get a word in -almost like she wanted to argue about it - POOR CUSTOMER SERVICE! ( I certainly would have spent more in gas driving there than they would have replacing the batch of egg rolls - which was thrown away. And our gratuity to the driver was more than the total for the egg rolls). They probably would have kept our household as a customer if the situation had been handled differently. ~ Nicole

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Kung Food

9135 W Sam Houston Pkwy N Ste 200HoustonTX 77064

(832) 237-9888

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Kung Food

9135 W Sam Houston Pkwy N Ste 200HoustonTX 77064

(832) 237-9888

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