I was at Starbucks with 3 friends, put my iphone on the table and sat and talked for about a minute. All of the sudden this oversized woman walks by and wipes out the whole table. I mean knocks it totally over and to the floor. The hot coffee went all over me and was hotter then I was. Then right as I remembered oh no my phone she stomped on it and smashed it to death. It looked as if it had been through a war. She then bent over picked it up and apologized. While doing so she went to hand me my iPhone and dropped it again in the mop bucket that the employee had just brought over to clean up the mess. I thought to myself is this a bad dream not only was it smashed it now was soaking wet.
I was about to cry then a man came over to me and said he knew of a place that was awesome and if anyone could fix it they could. He gave me directions and I went straight there. To top off a bad day they just closed and walked out the door as I arrived. I spoke to one of the ladies and she actually reopened the doors, unlocked the gates, turned off the alarm and helped me. She said it was bad but said they could fix it and would call me the next day with an estimate. I still thought it was unrepeatable or would cost way to much to fix if it was even possible being it was now water damaged and totally smashed.
To my surprise I received a call from one of their Techs at 10am the very next morning. He gave me the repair cost including parts and labor total to repair everything and it was way less then I thought. I was jumping for joy and asked should I pick it up in a week or so and he laughed and said he could have it ready in an hour.
This Company has been around for ever and their customer service is why. They are the best people I have ever done business with in a very long time. If you want the truth and to be treated fairly I strongly suggest you go here. While I was there picking up my phone everyone in the waiting room was raving about them and seemed to have used them a lot over the years.