11/02/2010Provided by Citysearch -
This was absolutely the worst business I've ever been to. First of all, from the day I first went in there, the owner, Sal, was rude and indifferent. I initially went there to have our business flyers, brochures, and business cards printed. I thought their prices were too high, so I decided against that. However, he quoted me a reasonable price for my brother's invitations that I needed printed. I had the cards, I just needed printing on them. I gave them 52 cards to print. When my husband picked them up the next day, there were only 48 printed. I called and he said he had them so I went all the way back the next day to get them. When he gave me the cards, they looked completely messy and I couldn't even read the writing. He said that they used those for ""samples"". He said that if I expected them all to be perfect, I was ""delusional"". I paid for 52 cards, so YES, I expect them to be perfect. I can understand if there was a mistake, but the way Sal handled it was completely unprofessional. And the name calling was uncalled for. Obviously customer service is not a strong point of Inex printing!! I will never go back and I would hope you don't either!!