I wouldn't even give this place one star. Don't waste your time or money here. I upgraded before a vacation and they didn't process correctly so therefore I was charged double for over a year without resolution. Their explanation was that they couldn't provide refunds because their billing company didn't allow that, but they could give me lotion... um no!! I don't want over a $100 worth of lotions! ridiculous. I kept asking to speak to a manager, but of course there was never one around... pitiful, I eventually just had to change my card number because not only did they never refund me they kept double charging me!. Also, same complaint as below, someone always has their kids or friends or a boyfriend hanging out... not professional at all. I'd much rather give my money to ANY other place.
06/08/2011Provided by Citysearch -
how can anyone trust what you are going to say JLCEDGE the only reviews you have about places are rude you have nothing good to say about any place. how can someones location be bad if you live around here is not bad at all? how is it image tans fault that there was a child running around. its not a daycare they are not going to watch peoples kids. you obviously didnt read becuase any underage child can tan with their parents consent. you should be getting mad at the parent not business or employees. if the staff is not told about a skin condition how are they to know. you keep blaming the wrong people. how do you know how the beds are cleaned you are assuming everthing about this place none of it seems to be fact. i have tanned at image tan and many other places and image tan has the most up to date beds and nicest beds of all. good try in trying to trash someones business i love image tan and would recommend it to everyone their spray tan is amazing i am not orange like other places and all of the beds are so clean and the staff is so nice and personable. not only that but their prices are very reasonable!!! and they always have promotions going on so you always get discounts!!! great location!!!
04/22/2010Provided by Citysearch -
AWESOME! I got a FREE year of tanning when I purchased my lotion! Ive been tanning here for a few months and LUV it! The staff are very friendly and obviously been trained on their products.... they give GREAT advice to someone that doesn't know which lotion to choose (lots of choices) :) I've never been darker.... as I am NOW! Yay! I have talked to other customers and they seem to be as HAPPY as me. I highly recomemnd tanning here! :)
10/02/2009Provided by Citysearch -
The staff at this facility staff are incredibly rude. While I was waiting for a bed I encountered a woman who was letting one of her two children run around the facility while the other underage girl tanned, when I mentioned to the child that he should slow down so as not to fall down on the concrete floor as well as to slow down so as not to injure himself damage or the tanning beds.
The child?s mother became violent, screamed at me and broadcast to the or whole facility ( EVEN PEOPLE IN ROOMS IN BEDS TANNING CAME OUT TO SEE WHY THIS WOMAN WAS MAKING A SCENE) that her child had tan and her rantings about no one would baby-sit for her because her children had eczema.
BUT IMAGE TAN STILL ALLOWED THIS UNDERAGE CHILD TAN WITH SKIN DISEASE . (although eczema is not contagious, the beds are ALWAYS dirty DUE TO THE NEGLECT OF THE STAFF, FOR INSTANCE THE STAFF IS EITHER TALKING ON THE PHONE, PLAYING HAND HELD VIDEO GAMES, OR IN THE ""BACK ROOM"" NOT EVEN IN SIGHT OF CUSTOMERS) the beds should be properly sanitized if ANYONE CARING ANY KIND OF DISEASE ESPICALLY IF THE SKIN CONDITION PRODUCES Blisters with oozing crusting, Dry leathery skin areas, Ear discharge or bleeding, AND Intense itching.
RashESPECIALLY IF THE STAFF KNEW THAT THE CHILD WAS SUFFERING FROM ANY KIND OF ILLNESS. THERE SHOULD BE EXTRA PRECAUTIONS TAKEN IN THE SANTIATION PROCESS WHEN THE STAFF IS AWARE ,THAT IS SIMPLY PROPER SANITATION. SANITATION should be Images Tans FIRST PRIORITY
When the conflict escalated the staff did nothing and I had to call the police myself AND FILE A POLICE REPORT.
The tanning beds are not up to date (in other words they are old beds) the facility and ALL the beds were filthy. Not to mention that Image Tan is in a bad location,
difficult and dangerous to get to due to the placement of the facility.
I WOULDN'T REFER MY WORST ENEMY TO IMAGE TAN.
I found the lotions sold there to be VERY overpriced and the staff is snooty and rude.
If I were asked to rate the facility I would give it 1.5 at best on a scale of 1 to 10, 10 being the best 1 being the absoulte worst.
This facility is the worst I HAVE ever SEEN and VERY OVERPRICED ( pricing for tanning , including packages were WAY TO over priced.)
Needless to say, I have not and will not return to Image tan, EVEN though I signed a 1 year contract with Image Tan and I HAVE NEVER BEEN BACK TO tan due to My experiance with Image Tan, THIER STAFF, THIER CLIENTELE, THIER SANITATION IS REPULSIVE...I PAYED A YEAR UP FRONT WITH IMAGE TAN WAS A HORRIBLE MISTAKE, I MIGHTS AS WELL HAVE JUST FLUSHED MY CASH DOWN THE TOILET, THIS COUNRTY IS IN A RECESSION
SO THAT BEING SAID THE ONLY OTHER REVIEW ON THIS PAGE IS FROM AN EMPLOYEE OF IMAGE TAN, I PERSONALLY HEARD THE MANAGER GIVING THE ORDER TO AN EMPLOYEE TO SIGN ON RIGHT A REVIEW, CLEAR THE CASHE AND START VOTING WITH THE "" 5 STARS"" YOU SEE..
DO NOT WASTE YOUR MONEY ON IMAGE TAN THERE ARE OVER 20 PLACES TO TAN ON 1960 ALONE.
08/04/2007Provided by Citysearch -
I have worked & tanned in several tanning facilities, but Image Tan is by far the best one yet! The main two reasons:
1. Super Clean!!! Not just the rooms, but the beds, which is the most important thing to be squeaky clean. Biggie for me & I'm sure anyone familiar with tanning indoors.
2. Very personable staff! The staff is still young like most other salons, but the difference is the owners hired the ones that are actually friendly and helpful. Anyone tanning indoors knows what I'm talking about.
Everytime you go in you feel like you're among friends. Not only that, but you can catch the owner there on most days.
Besides those two things the place is also very reasonable on pricing, have nice beds, good variety on bed levels, good hours, & a very warm and inviting atmosphere. oh, I also think they have Mystic Tan for those who don't do the beds. Anyway, if you're looking for a tanning salon make sure you stop by Image Tan. I promise you'll love it!!!