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Houston Methodist Willowbrook Hospital

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Business Details

Hours:
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Extra Phones:

Phone: (281) 477-1000

Phone: (281) 890-2651

Phone: (281) 970-8899

Primary Phone: (281) 477-1000

Primary Phone: (281) 737-0000

Phone: (281) 737-0000

Phone: (713) 400-7070

Fax: (281) 477-2998

Services/Products:
Vascular Surgery|Electrophysiology|Cardiac Surgery|Coronary Interventions|Speech Pathology Services|Social Services|Post-Op Recovery Room Services|Joint Replacement|Diagnostic Radiology Services|Spine Surgery|EGD Procedure|Angioplasty|Ultrasound|Diagnostic Radioisotope|Arthroscopy|Pharmacy Services|Wound Care/IP|Robotic Surgery|Cyberknife|Intensive Care/General|Operating Rooms|Infusion Therapy|Anesthesia Services|Emergency Services|Hemodialysis (Dialysis)|Blood Bank|Nuclear Medicine|Obstetrical Services|Occupational Therapy Services|Clinical Laboratory Services|Gastroenterology|Neonatal Nursery Services|Outpatient Services-InHouse|Inpatient Surgery Services|Dietary Services|Respiratory/Pulmonary Svcs|Radiation Therapy|Physical Therapy|Outpatient Surgery
Neighborhood:
Willowbrook
Accreditation:

Not for Profit

Categories:
Hospitals, Medical Centers, Emergency Care Facilities, Clinics, Surgery Centers

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Reviews

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01/20/2012
Wonderful experience

I had 3 visits to this hospital. The first time was when I got diagnosed with pneumonia. 11PM on a Saturday... expected to see every ""Tom, Dick, and Harry"" there from a long night. Instead, there were 2 other people there and I went back to the back within about 10 minutes. The doctor looked at me and it was diagnosed as pneumonia. I didn't listen to the doc and waited to follow up with my PCP and ended up h... view more

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11/17/2011
Emergency room care

Wish I would have read these reviews before taking my son there yesterday but unfortunately when you have a ""respected hospital"" in your back yard you expect to get above average medical care especially during an emergency. My son cut himself pretty badly with a kitchen knife so we rushed him to the emergency room with a blood soaked towel wrapped around his hand at 1 o'clock. When we got there they took the towel... view more

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10/18/2011
Go somewhere else if you can

I went with a cut on my finger that I could not get to stop bleeding. The doctor was amiable and decided to dermabond it instead of stitching it, even if the blood was obviously pushing against the glue. I asked if the dermabond would hold back the blood and he said yes. In a matter of hours, the blood burst through and the dermabond did not work. A call to the ER told said I could come back. Really? At no char... view more

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09/22/2011
No one seems to care - to busy talking to each other

I also got the feeling that most all the staff did not care about the patients or any one else on the premises for that matter. I saw a bunch of talking and laughing between employees while ignoring basic request of the visitors (patients and others). I stood at a door for 30 sec do get let in. The staff was just talking away (personal stuff - not job related) , and one of them was actually facing me. This level of... view more

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08/24/2011
Staff doesn't care

I have frequent lab work and although all my doctors are at Methodist Medical Center the Willowbrook location is more convenient for lab work. This morning registration could not find my faxed orders, after looking for less than a minute, I was told to take a seat and she would look for them, obviously when she finished with the line behind me. I prepay everything because I do not have insurance. The usual is havi... view more

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05/28/2011
i was taken by ambulance to Me...

i was taken by ambulance to Methodist Willowbrook because they would take me only to the nearest hospital. My leg was swollen and cherry pink. The eventual diagnosis was cellulitis--a skin infection that can throw embolisms and cause fatal sepsis. Almost all of the experience was a harrowing experience. Examples: --I suffer severe chronic pain treated by a path medication. The doctors didn't want me to use it. ... view more

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07/14/2010
Staff with No Compassion or Concern

My husband took my mother-in-law to this hospital for pain in her lower abdomen. She was running a fever and throwing up in the emergency room. The hopsital did take her INSURANCE information so they could get paid and her temp and blood pressure and told her to wait. She was in extreme pain and wanted to lay down as she was hurting all over. The staff seemed unconcerned and told her that there was no beds availa... view more

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05/21/2010
Misdiagnosis and Dismissive Treatment by Entire Staff

I took a loved one to the ER at Methodist Willowbrook twice (due to the vicinity and the Methodist name).\r \r TAKE HEED: This is NOT the same Methodist Hospital (quality, courteousness, attentiveness, and competency) that you get in the Texas Medical Center. From the clerk that checks you into the ER to the nurses in triage...a lack of compassion for the patient despite the patient's expressed physical pain and ... view more

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03/04/2010
Horrible treatment

I was called by Rosa from the billing office and was told due to an outstanding balance they will not allow my medically necessary surgery to take place. She said I will have to pay $2000 upfront before my surgery can take place. She refused to set me up on a payment plan. We are in a flippin recession and people can barely buy groceries let alone drop $2k for something out of their control. This is cruel and hor... view more

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01/11/2010
Bad business

My mother on her visit from England got sick and had to go to the hospital, she had travel medical insurance and I was suprised this was the first time they had encountered this. They had no way to verify insurance not even having a long distance line. We made all the necessary calls and faxed off the paper work for them. \r \r This was my second visit the first was my grandaughter was sick late at night. The p... view more

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Houston Methodist Willowbrook Hospital

18220 State Highway 249 Ste 100HoustonTX 77070

(281) 737-1000

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Houston Methodist Willowbrook Hospital

18220 State Highway 249 Ste 100HoustonTX 77070

(281) 737-1000

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