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Houston Methodist West Hospital

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Business Details



in Business

Leading Medicine
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Regular Hours

Open 7 Days, 24 Hour Emergency Service Available

General Info:
Breast Center, Birthing Center,Cancer Center, Emergency Department, Heart and Vascular Center,Minimally Invasive Surgery,Neurology and Neurosciences, Orthopedics & Sports Medicine, Plastic and Reconstructive Surgery, Primary Care,Urology, Women's Services
  • CT Scan
  • Rehabilitation Services/Outpatient
  • Robotic Surgery
  • Intensive Care/Neonatal
  • Chemotherapy
  • ESWL (Kidney Stone Treatment) Services
  • Psychiatric/Emergency
  • Neuro-Surgical Services
  • Diagnostic Radiology Services
  • Spine Surgery
  • Wound Care/IP
  • Radiation Therapy
  • Outpatient Services-InHouse
  • PET Scan (Positron Emission Tomo)
  • Cardiac Surgery
  • Acute Care
  • Alcohol-Chemical Depend
  • Dietary Services
  • Respiratory/Pulmonary Svcs
  • Joint Replacement
  • Pharmacy Services
  • Physical Therapy
  • Obstetrical Services
  • Medical/Surgical
  • Social Services
  • Infusion Therapy
  • Occupational Therapy Services
  • Rehabilitation Services/CARF
  • Emergency Services
  • MRI (Magnetic Res Imaging)
  • Operating Rooms
  • Angioplasty
  • Post-Op Recovery Room Services
  • Clinical Laboratory Services
  • Audiology Services
  • Vascular Surgery
  • Speech Pathology Services
  • Ultrasound
  • Reconstructive/Plastic Surg
  • Ophthalmologic Services
  • Open Heart Surgery
  • Nuclear Medicine
  • Cardiac Catheterization Lab
  • Electrophysiology
  • EGD Procedure
  • Inpatient Surgery Services
  • Neonatal Nursery Services
  • Orthopedic Surgery
  • Anesthesia Services
  • Intensive Care/General
  • Hemodialysis (Dialysis)
  • Outpatient Surgery
  • Coronary Interventions
Leading Medicine
Green Trails Crossing, Westside, Energy Corridor

Not for Profit


Methodist West Houston Hospital

Birth & Parenting-Centers, Education & Services, Emergency Care Facilities, Rehabilitation Services, Clinics, Hospitals, Cancer Treatment Centers, Medical Imaging Services, Urgent Care, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Orthopedics, Physicians & Surgeons, Obstetrics And Gynecology, Physicians & Surgeons, Physicians & Surgeons, Vascular Surgery, Mammography Centers
Other Information:

Parking: Garage, Lot, Free

Wheelchair Accessible: Yes

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very poor service and the attitude is like who invited you. sorry i went to the ER asked for a blanket and never got one for the four or more hours in the ER VERY POOR SERVICE NO CARE GOT



This was the best hospital ever they saved my life I want to thank all the people who helped and want to say god bless you all Susie Minnix



I had a very unpleasant experience at this hospital with the nurse practitioner (Katherine M). I went in late one night to the ER. Everyone else was nice. I was in excruciating pain due to bladder infection. She asks questions, instructs a nurse to start an IV, and then writes a prescription.I fill the prescriptions and take it accordingly.The next night, the same practitioner (Katherine M) was on duty.I explained how much pain I was in, but she tells me I'm not in pain. She offered to give me Morphine,and I told her I cannot be given narcotics. I overheard her on the phone, and I could hear the nurse practitioner (KMartinez) screaming,saying "WHAT..DOES..SHE WANT?!" This woman (KM) does not need to be employed as a nurse.She is not professional, lacks patience, and not respectful, saying "this is NOT Burger King, so you cannot have it your way".Not necessary to mention Burger King in reference to my health/ treatment.I had no intentions of "having it [my] way".



Ten nursing staff is great, by it has been my experience some foreign doctors there have little or no knowledge of the conditions they are

treating patients for.I would not go back.



I went yesterday. I have stomach cancer, went in throwing up blood, and got the female PCA that the other's mentioned. I hate to say this but everything you will read about her and the care you will get is true. After me getting checked in by a very good nurse, in came the all too talked about female pca from hell!!! I was given a blue bag to throw up in and after being given some medication for nausea, about 45 minutes later I went to the bathroom while in there threw up again with total red blood. I asked for something more to help with nausea and horrid pain. My RN went to ask for something, she said tell her I will be right in. After 15 minutes the RN asked if she had came in, and I said no, he went to find her. In about 15 minutes she walked in and said I really see no reason to admit you or do anything for you, after all you have not thrown up again since you first got here. I said I just threw up again when I went to the bathroom a bit ago. She said oh well, I think you look good enough to be home, I don't see any reason to admit you here. I have terminal cancer. I had just came from the Dr's office where he had written some prescription's. On one it even said on it the I-9 code and terminal stomach cancer. When asked what medication's I was on at home, I showed her the actual prescription's my Dr. had just wrote for earlier, where she could even read what I have written by the Dr. on one of them, yet she couldn't see any reason to admit me????!!!??? I was discharged in 10 minutes while still actively throwing up blood with terminal cancer. This woman should not be allowed to even practice medicine, much less over see an emergency room (No Dr. came in to see me at all, with me being a terminal cancer patient). DON"T go and allow that woman to treat you or you're loved one!!! I am home throwing up blood and so sick I have not been able to even get up and enjoy my Holiday, when I should be in a Hospital seeing if I need yet ANOTHER blood transfusion, I've had 5 due to this type of Cancer. Yet an assistant to a Dr. not even a Dr. after being told I was still throwing up blood discharged, and falsified medical record's by saying I had not thrown up again since given the nausea medication, when I had. Simply wrote I was there due to nausea....not throwing up blood, nothing about me having cancer..... I will be contacting Administration tomorrow when they are open again, and tell them the real shame here is how many bad reports can be read and MOST are due to this PCA....


Don't go! People were rude! I went for an MRI and was told three days prior that if I owed money they would call back. After waiting an hour and them telling me that they did not have my insurance info,they tell me I owe $2,000. I told them I would pay $600. After going back and forth with manager they told me to pay $1,000 and I said I can pay $600. The manager said, "WEll Then you can leave". I left and called my insurance to explain the situation and they told me to go to Katy imaging because they only charge $425. Needless to saymy husband was extremely angry about the treatment and spokwe to the director. He apologized for the treatment,but it was too little too late. I took offf from work to be mistreated. I would have been treated better if I didn't have insurance and told them I can't pay anything. I probably would have been treated like royalty. I have found a new DR. and will never go back to that hopital and thankfully they didn,t take my financial offer because they were ripping me off.


Horrible experience!

I clearly had the same PA (physician's assistant) that MadViking had. Went to the ER with what I suspected was another kidney stone (have passed more than 20), vomiting, etc. Got to the room fairly quickly, waited for about 15 minutes and was greeted by a very nice male nurse. Asked what was going on, I explained, he himself even said that stones are one of the most painful things the human can experience, was extremely empathetic, then said he was going to get me fixed up with something to help my pain and would be right back.

About 15 minutes later walks in a younger female stating that she's the PA, and also asked what was going on. I again explained what had been going on for at this point several hours - excruciating pain, vomiting, etc. She tells me she's goi g to give me something to help the pain, as well as fluids (which I desperately wanted as it always helps the stone pass), and asks if I've ever had a specific NSAID they often give for stones. I told her yes, I've had it. Problem is that I'd taken two of that medication at home prior to coming, as well as an old Vicodin that I had leftover from a previous episode, none of which helped me. The nurse walks in a few minutes later and asked when exactly I'd had it, I tell him and he leaves.

He returned about 10 minutes later with a pill. A PILL. I'd been vomiting for hours, and they expect me to hold a pill down? I ask what it is and he tells me - it was essentially glorified Tylenol (that I already had at home). He also gave me a glass of water.

No fluids (as she previously stated), nothing for the nausea, nothing to truly help my pain. I had already had blood and urine taken, no results yet. At one point when the PA first came in, she starts telling me that my urine was fine - but then says "oh wait, that's someone else - I haven't looked at yours". Completely incompetent.

I felt as though I was treated like a lowly and a drug head. Absolutely disgusted! I've had MANY kidney stones unfortunately, and know the standard course of treatment that is usually followed for them - NONE of which I received (fluids, nausea and pain meds via IV). I will absolutely never return to this facility after it being indirectly implied that I was some sort of dope fiend. Even my 18 year old son who was with me said "what the ___?!" As he's been withe before during a stone episode. Patient beware!



For heavens sake, don't take anyone to the emergency room. I took my wife there after she fell, hurting her hip and back. We never saw a doctor, only a PA. She was snotty and treated my wife like she was an addict trying to get drugs. I couldn't believe it. My wife had such pain in her back and legs she couldn't urinate. The PA shouldn't be allowed to deal with patients and her supervisory doctor needs to receive a letter in his file for not doing his job. This place really is bad!


please look for another hospit...

please look for another hospital especially the icu. There will be one physician in charge of that place who rarely talks with the family , or asks the family of their opinions. Patient's choice is non existent in this hospital.

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Houston Methodist West Hospital

18500 Katy FwyHoustonTX 77094

(832) 522-1000

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