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Houston 24 Hour Airport Taxi & Towncar

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Business Details

6

years

in Business

Hours:

Regular Hours

General Info:
Houston 24 Hour Airport Taxi & Town Car Service is a transportation company that serves throughout Baytown, Bellaire, Champion Forest, Cinco Ranch, Katy and Conroe, Texas. The company also provides transportation services for George Bush Intercontinental Airport, William P. Hobby Airport and Ellington Field Airport. Houston 24 Hour Airport Taxi & Town Car Service operates a fleet of town cars, sport utility vehicles and limousines. It provides nonsmoking cabs and discount coupons for its customers. Houston 24 Hour Airport Taxi & Town Car Service maintains one of its locations in Houston.
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Payment method:
all major credit cards
Location:
Williams Tower
Neighborhoods:
Westside, Great Uptown, Uptown-Galleria
Categories:
Taxis, Airport Transportation

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Reviews

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Posted: 10/26/2015

Overall

I have booked taxis all over the world but have never come across a taxi operative as rude as this. The customer service agent whom i spoke with to try and book an airport taxi used shocking language and swore at me. I've never experienced such rudeness in my life. obviously i did not book the taxi!

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Posted: 10/16/2015

Overall

I AGREE STEER CLEAR OF THESE GUYS! Unprofessional and Rude When I called to find out why a car had not arrived, I was told by the dispatcher that he was getting a ‘lame brain’ excuse from the driver and that unfortunately he did not have anyone else in the area to send. Then when I asked to confirm that he was just going to do nothing, he hung up the phone. Had to use Uber and was almost late for my fight.

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Posted: 9/30/2015

Overall

NEVER USE THIS COMPANY!!!. Mike accused me of booking 3 times after I called initially to set up, the second time I asked about a child car seat, and the third time I canceled. HE then proceeded to cuss me out with F.....! U B??????, F????? U B__TCH ! at the least 4 times, over and over. I AM STILL IN SHOCK.! Mike was abusive, obviously very short with me from the first time I called amongst other very bad phone manners to say the least. DO NOT USE THIS COMPANY!!!!!! How can a company like this stay in business!!!! NEVER HAD SUCH AN EXPERIENCE AS THIS ONE! !!! HORRIBLE PERSON AND COMPANY!!!!!

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Posted: 8/1/2015

Overall

I should have checked this first. I booked. I received a confirmation email. No one showed up. I called and Mike hung up. Don't use this service.

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Posted: 3/9/2015

Overall

Was to be at the airport to pick my husband up for a business trip that was prepaid and they never showed up.. Tryed to call both numbers no answer. I would never recommend them

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Posted: 1/11/2015

Overall

Horrible company!! We had confirmed reservations (verbal and email) from Mike for a car to drive us to IAH from Friendswood. Called after they did not show and they said they did not have a car for us. Only made our flight because the flight was late leaving. Do yourself a favor and call anybody else.

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Posted: 1/7/2015

Overall

I wish I had read this before wasting my time. Their quote on the phone was $15 over what was on the site because of "Obama" then they were going to charge $10 more for an additional stop 1 mile away...Okay.

When I called to confirm 2 weeks later they couldn't find my reservation, were going to charge me $10 more than the original quote, started talking about some $20 fee into the Port of Houston and then this same dude went on some "Obama" and Obamacare" rant. Yes, rant. I kid you not. What in the world the President has to do with me trying to book a transfer in Houston I'll never know, but in every way the interaction was either unprofessional, creepy or both.

Needless to say I booked my transfer with NCL instead with a price that stays the same! Go figure.

I'd stay far, far away from that "business" that doesn't know how to conduct business.

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Posted: 1/6/2015

Overall

Yep, I wish I would have read this before I called - We booked this company to pick us up after a cruise. He called 20 minutes before pick up and told me the car had been rear-ended, was undriveable and he had no other cars.."sorry". Not that we believed him, but when I found out he told another cruise ship passenger this...ummm, yeah. Look elsewhere.

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Posted: 8/11/2014

Overall

Oh my goodness i wish I would have read this before I called - just like the comment below - I called for a quote and the guy goes on to tell me how Obama is ruining the country and to enjoy being in poverty. What the ____?? who allows someone like that to answer their phones? I was only calling for a quote......... I am still in shock - who does that - and can stay in business

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Posted: 8/11/2014

Overall

Sadly I didn't see these review either before calling. I was assured by "Mike" on a Monday that I had transportation to the airport on Thursday. When I called 30 minutes before pick up time on Thursday to confirm, he told me I wasn't in the system and they didn't have any vehicles available. Bad, bad service. I would give the no stars if I could.

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Houston 24 Hour Airport Taxi & Towncar

2800 Post Oak BlvdHoustonTX 77056

(281) 630-1137

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Houston 24 Hour Airport Taxi & Towncar

2800 Post Oak BlvdHoustonTX 77056

(281) 630-1137

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