Posted: 2/26/2011Provided by Citysearch -
Here's the story: three friends and I went to the Rice Village location and ordered four pizzas. One of them came with the wrong toppings, so the waiter offered to make a new one... He said that the replacement pizza with correct toppings could come out in ten minutes, but we said to just cancel it since the three pizzas we already had were huge anyway. The food was good. At check time, they wanted to charge us for four pizzas, and even a manager insisted that we should pay for the fourth pizza we never received because they actually made it ""in the back."" We explained that not only did we ask them not to make the replacement pizza, but we also never received it, and still he insisted we pay for it. The manager threatened to call the police over this, and then turned around and just said that it would ""come out of the waiter's paycheck."" We tried to tell him that was ridiculous, but the waiter actually defended him, saying ""It was my mistake."" The whole thing was unbelievable. We paid for the three pizzas, but I wish we had just walked out. Please never go here as long as that manager is still employed.