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Greyhound Bus Lines

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Business Details



in Business


Regular Hours

General Info:
Hours of operation subject to change. Please call to verify hours before making travel arrangements.
Extra Phones:

Baggage: (713) 759-6530

Greyhound Package Express: (713) 759-6550

Customer Service: (713) 759-6581

Greyhound Charter: (800) 454-2487

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Payment method:
518Clover Lane Garland,Tx77043
Midtown, South Central Houston

Greyhound Lines

Greyhound Maintenance Center

Greyhound Package Xpress

Greyhound Lines, Inc.

Bus Lines
Other Information:

Wheelchair Accessible: Yes

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Posted: 5/13/2016


I am a disabled Caucasian Jew Senior. After explaining I needed adaptive accomodations, I went to the Cafe to buy juice-the black female attendent refused me service. She walked off from the register as I was trying to pay her. When I tried to get some help from a Manager, I was told I was being BLOCKED FROM TAKING THE TICKET I HAD JUST PAID FOR BECAUSE A BLACK BUS DRIVER I HAD NEVER SEEN HAD STATED HE WAS DENYING ME SERVICE BECAUSE I HAD CURSED HIM OUT. MY FINDINGS WERE THAT GREYHOUND HAD A CLASS ACTION SUIT AGAINST THEM FOR DISABILITY NON COMPLIANCE AND REFUSAL OF SERVICE FROM THE LATE 90's until just last February. The Houston Metro has been reported to the Harris County DA's Office for the same Conduct Violations. No one has been available for comment. Even the black female taking the complaint was overtly condescending and abrasive. I found a black female ticket taker to be of the same anti-white man customer service type. All Whistleblowers were punished by denial of service.

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Posted: 5/30/2008

Very poor service

My father was not allowed to get his luggage in Houston, after traveling from Nashville, TN. When he arrived at his destination in West Columbia from Houston (where he seen his bag) it was not on the bus!

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Posted: 5/4/2008


Very poor service. From Galveston, Tx to Ft. Payne, Ala. shows two bus changes, there were five.
Once finely got to Ala. no baggage. Was told to stay away from bus they would transfer bags from one bus to
another. Then was rudely told in Ala. that I should have moved my own baggage. What gives??? Now in
Ala. with 18month old and no bags. Unable to reach anyone for assistence.

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Greyhound Bus Lines

2121 Main StHoustonTX 77002

(713) 759-6565

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Greyhound Bus Lines

2121 Main StHoustonTX 77002

(713) 759-6565

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