Food makes up for service
Went here for lunch on Valentine's Day. Upon leaving, our server provided us with coupons (4 actually) for a free dessert with our next $30 purchase. We returned this past weekend for those free beignets...On our first visit I had to flag down a MANAGER to request drinks. Our server showed up just as her manager was bringing our sodas to the table. The food is excellent - gigantic selection and portions just like Cheesecake Factory - I think it is the same company? Our recent return had the same result - took forever for a server to address us, we were never provided a bread basket, and then once our order was submitted, it took forever (30 minutes at least) to get our food, which had mistakes (hash browns instead of fries). Our server was nice enough, but left us with an overall feeling of ""service definitely needs improvement"". But this is a big chain, with good food, so I am sure their business is fine. Beignets are EXCELLENT.