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Grand Lux Cafe

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Business Details

Hours:

Regular Hours

Monday - Thursday 11:00 a.m. - 11:00 p.m. Friday 11:00 a.m. - 12:00 a.m. Saturday 11:00 a.m. - 12:00 a.m. Sunday 10:45 a.m. - 10:00 p.m.

Extra Phones:

Phone: (713) 993-9531

Payment method:
amex, discover, master card, visa
Location:
The Centre At Post Oak
Categories:
Restaurants, American Restaurants, Dessert Restaurants

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Reviews

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10/22/2010
too high

the prices are too high for not so good service and plain tasting food

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08/10/2010
Great weekend Brunch

Absolutely beautiful atmosphere and great food. All the times I have gone whether with friends or alone its always great. Great service great ambiance and great food.

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06/23/2010
Last Meal

It was almost as bad as SW Airlines. We were rushed to order then rushed to leave, leaving my friend and myself to feel like cattle. I'm wondering why I left a good tip. The food was removed from the table before we were through eating without questions of whether we were ready to leave. At least the waitress offered to package the generous leftovers for take-out but she was in such a rush we didn't get to ask h... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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06/20/2010
Hail the Majestic Cakes

With Eatzi's being gone, the second best place to get to-go desserts that will wow guests is Grand Lux Cafe.\r \r “The Best” a carrot cake w citrus cream cheese icing and the Deep Dark Fudge Cake are good enough to serve at weddings...rich and gorgeous. They also do inscriptions with a thin cookie on the top. These tall, layered cakes serve about 12. \r \r They have these artistic, tall, peaked meringue pies t... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/23/2010
High Class atmospher. Can back it up with high Quality food

Great food..great service..\r Best hambuger I've ever had,\r The pizza was excellent...great crust.\r Wil be back for a smoothie and appetizers.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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12/16/2009
Attentive service and good food

My first visit to Grand Lux was today and we started ordering right before five in the afternoon. It is a little early for dinner, but my friends and I were hungry so we decided to just eat then. Upon entering, we didn't have to eat and sat at a table immediately. The waiter was very informative and even recommended us on a few menu items before we started looking through it. The prices at Grand Lux are quite pricey ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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06/24/2009
Liked it Well Enough

I chose this place for my birthday celebration with a very close group of friends. Service was a little slow, but we got our table just fine (best to make reservations if over 4 people). Our waitress was extremely pleasant. My mojito was spot on, everyone loved their drink orders. The portions were definitely impressive. Most of the food was very good. Grand Lux really should work on the Weinersnitzel. My veal was a ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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03/29/2009
Food makes up for service

Went here for lunch on Valentine's Day. Upon leaving, our server provided us with coupons (4 actually) for a free dessert with our next $30 purchase. We returned this past weekend for those free beignets...On our first visit I had to flag down a MANAGER to request drinks. Our server showed up just as her manager was bringing our sodas to the table. The food is excellent - gigantic selection and portions just like Che... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/23/2009
Eh, Not My Style

We sampled a late night dinner here with good friends of ours. However, we waited a very, very, VERY long time for a table. After finally being seated, the service was slow and lethargic; almost dreadfully unattentive. While the salads, drinks and desserts were good, they were far from memorable. It's a shame really, because the restaurant is quite nice-looking inside. But it was overshadowed and horribly du... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/27/2008
Huge portions and great manager

Me and my fiance are extremely impressed with this place. We ate there yesterday and we are still talking about how great the food was and we even ate left overs today from yesterday. Huge portions. Next time we are splitting an meal. Staff is very pleasant and nice. We had ordered our meal and we were informed that the burger was going to have to be redone since it was overcooked and the manager offered complement... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Grand Lux Cafe

5000 Westheimer RdHoustonTX 77056

(713) 626-1700

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Grand Lux Cafe

5000 Westheimer RdHoustonTX 77056

(713) 626-1700

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