I have a very difficult Yorkie. Even my vet said she is one of the most difficult pets he'd seen. When she was under 1 year old, I brought her to pet's chain store for grooming and they cut off all pads on her paw. She is very scared of groomers. Four Paws Dig It employees do excellent job grooming her. I do walk in to randomly check. I also have other less difficult dogs (2 labs) groomed here and I have no complains.