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Firestone Complete Auto Care

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Business Details

89

years

in Business

Hours:

Regular Hours

General Info:
One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.
Extra Phones:

Phone: (713) 714-3083

Phone: (713) 526-2774

Primary Phone: (713) 659-0114

Phone: (713) 659-0114

Phone: (713) 714-3048

Fax: (713) 526-2774

Services/Products:
  • Air Conditioning
  • Air Conditioning & Heating
  • Alignments
  • Batteries
  • Brake Service
  • Brakes
  • Diagnostics
  • Engine Service
  • Hoses
  • Maintenance
  • No Appointment Necessary
  • Oil Changes
  • Radiators
  • Repairs
  • Suv
  • Tires
  • Tune Ups
  • Tune-Ups
  • Walk-Ins
  • Wheel Alignments
Brands:
Bridgestone, Bridgestone Tire, Destination, Dueler, Firehawk, Firestone, Potenza, Transforce, Turanza, bridgestone
Payment method:
discover, master card, visa, amex, company card, debit
Neighborhoods:
South Central Houston, University Place
AKA:

Firestone Complete Auto Care Store

Categories:
Auto Repair & Service, Tire Dealers

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Reviews

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stevenata
05/01/2011
BAD SERVICE

DO NOT USE!!! BAD SERVICE!!!!!\r SLOPPY WORK!!! OVER CHARGED FOR\r WORK I DID NOT NEED!!! THEY WILL STEAL\r YOUR MONEY!!! DON'T BE STUPID AND\r GO THERE!!! YOU HAVE BEEN WARNED!!!

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ariesheiress
01/25/2010
Super Nice Guys, Great Customer Service. Very Knowledgeable

I went into Firestone with a wheel-bearing problem, among other things. Once they had looked at the car, they called me and explained the situation and its severity and explained it where I could understand it. They patiently answered all of my questions. The mehanic's name was Jeff. What a super nice guy. When they told me how much it would cost, which was about average after pricing around, I told him I did not hav... view more

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mshah
01/03/2010
Great service, courteous staff

I went for a regularly scheduled oil change for my Honda Accord. Beforehand, I called two times to check on the wait time. I spoke with Joe first and then Danny, both were very friendly, said sir a lot! Told me to bring it in now if possible so they can get it to me as soon as possible. Within 30-45 minutes, I was in and out. Routine oil change, great deal, saw them teaching another customer about hub beari... view more

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gladtobealive
10/15/2009
Almost lost my life

A routine brake job cost $800 on my Lexus GS400. For this, I got 4 sub-par rotors that rusted after 1 month. Replaced the rotors. They replaced the rotors with spray-painted rotors to prevent rust. While driving to work today, almost lost front wheel because they forgot to put the lug nuts on or didn't screw them in well. This is criminal. Do not go here unless you want to risk life and your car.

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RL2
08/08/2009
they will RUIN you car

brought my car there for oil chnage and got it back with the check engine light on. the cost to fix the problem was $800. these guys are swindlers !!! i will never go there again and will tell everyone that i know to avoid this place.

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khans
06/07/2009
Horrible Brakes Service!!!!

Took car in for brake check because they started squealing... Replaced the brake pads ($450!!!!) and i took the car home. Next time I drove it, they started squealing again!! Took it back, and they said ""let me check your file..."" They claim to have never checked the rotars and that was the real issue. So now they want me to pay for that!!! I prob didn't even need new pads!!! what a rip off.. \r I have called seve... view more

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moorecl36
11/26/2008
They followed through on a customer service issue!!!!!!!!!!!!

I took my car there for a new battery. I was told I needed a new battery. They called a couple of hours later and said I needed a new starter for $600.00-700.00. The car isn't that old. They said it wouldn't start, etc. I took it to a Chevrolet Dealership, they said a cable was loose, I didn't need a new starter or a new battery for that matter. As an update, the manager called me and they refunded me the mone... view more

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lovehouston
06/04/2008
Don't let them touch your car!

This place is pretty bad! Don't go there, don't let them touch your car not even clean your tires! trust me I made that mistake once!

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derekg
05/28/2008
Great service, great staff!

Firestone corporate stores continue to impress me. This location has dealt with a difficult situation for me and came through with stars. They have done work on more than one vehicle of mine and always stood behind what they do. They communicate clearly what they can (and can't or won't) do. They do good work for a fair price!

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jmohe
06/26/2007
I will never go here again

I bought two tires on Thursday morning, drove over to UH and came home, Next day one tire was flat and the other was low. I took the car right over to them and they told me it would cost $19.95 just to look at them, because I hadn't bought the extended road hazard warranty. When I asked them if that meant they could just sell me defective tires they replied that I should have bought the warranty. They had checked ... view more

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Firestone Complete Auto Care

5719 Kirby DrHoustonTX 77005

(713) 526-2925

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Firestone Complete Auto Care

5719 Kirby DrHoustonTX 77005

(713) 526-2925

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