This was the most awful experience I have ever had! I had ordered these for my daughters birthday party and asked that they be delivered to my house the day before the party. I had orderd Chocolate cupcakes with cream cheese filling with hot pink icing and a black N on them. They showed up ( 90 minutes later than they had promised) with White and pink icing and a white K piped on the top. The icing job and letter looked like my 6 year old had did it! I was very upset and the girls who delivered them said they would remake them and deliver them no later than 10am the following morning (her party was at 11). At 9:30 I called and spoke with the owner. She said that she was just starting to re-ice them and wanted to know what I wanted again. I explained it to her, and she asked me "does an N have 3 points?" I really knew I was in trouble then! They did not show up at the party venue until 12:15 and they looked terrible! I swear she used the canned squirt frosting that you get in the store. They had no cream cheese filling and no N. On top of that, she put 4 what I thought were vanilla cupcakes mixed in. Well, turns out they were banana nut! One of the guests has a severe nut allergy, and thankfully she had not eaten one. The "owner" came in looking very sloppy and unprofessional. When we got the nerve to taste the cupcakes, they were terrible! They were obviously a box mix and canned frosting. There was nothing exotic or gourmet about these cupcakes! I was beyond disappointed...disgusted is a better description!
I later found out that this is not a store front, this is actually ran out of the woman's apartment!